Reviews for Chili's Grill & Bar in Branson, MO
Picked up dinner here when we got into town fairly late on our road trip. It was nice to take a break from fast food! We enjoyed... the Cajun pasta which could have had a bit more chicken. We got chicken tenders for the kids and those were very good. Asalways, chili's strawberry lemonade is unmatched. Read more
I just picked up a to go order and I finally went inside after waiting 25 minutes. Manager would not even talk to me. After... another 15 minutes I was given these two items. The nachos and fried chicken had been sitting over 30 minutes. Chicken soggy andorder was incorrect. Got corn instead of mashed potatoes. Nachos burned so badly can?t eat them. Called to speak with managerand no one came to phone! They charged me for food that was gross and inedible. They don?t deserve a 1 star. Don?t eat at thisrestaurant. Seriously!! Very disappointed as a rewards member! Read more
We ate super early (3pm), upon entering an almost empty restaurant we were asked to wait 5 minutes (lady never came back).... Eventually we were seated but the server didn't great us for about 10 minutes. (Again not a busy restaurant) we ordered our foodand drinks all at once and everything seemed to be fine. Then our food came chicken strips....cold. Ribs .....warmed inmicrowave but still cold. Cheeseburger..... so overdone it was crispy. Best thing we ate were French fries. We also ordered acocktail that we watched sit at the bar almost the entire time we were eating, it arrived watered down and sticky from the sugarmelting off the rim. 0/10 will not be going back. Read more
I went here last night with my sister. We were both really hungry after an afternoon shopping trip. We went into Chili's and... firstly we were seated fairly quick. But they sat us in a small booth and the spotlight from the ceiling above this booth wasliterally right in our faces. It made sitting there very uncomfortable. I didn't want to ask for another seat as they werepretty busy, but going back now I would have. The server was nice. You could tell they were understaffed because he was goinghere there a everywhere. We ordered an appetizer and it was good. But when our plates came I was VERY disappointed. My plate wasliterally COLD! None of the food was the slightest bit hot. You could tell it had been sitting a while. I got the serversattention and told him the issue. He got the manager over there and I told him what was up. He asked if I wanted it remade and Isaid NO. Then he asked if I wanted it comped and I said yes. I told them to take the food as I was no longer interested ineating cold food that had been sitting who knows how long. The manager didn't even apologize. My sister ate her food but shesaid the portions were too small for what the price was and her food was over salted. We also ordered 2 burgers to go andneither one of our spouses liked them! They both said they were undercooked. I will say say server did come back and apologizefor the cold food and I appreciate that. But because of my experience and the fact that there are so many other restaurants inBranson I will NOT go back. Read more
A chain is a chain. But when you want consistency usually that's not a bad thing. My wife and I each had one of their signature... salads. I had a grilled chicken salad that was just great. Our waitress Dora was outstanding. She kept our drinks filled andchecked on us often. Our food was delivered promptly and courteously by Dora. Yes, a chain is only as good as it's people. Shedid great. Read more
Undercooked southwest rolls... And dumped ranch on me... Manager no where to be found. Everyone ignoring the door. New server... learning was doing his best. Server was great. Read more
Severely short staffed! The host or manager at the front was fairly rude the two times we've tried to eat there. Over an hour... wait on a Sunday at 330pm. We sat in the bar & the bartender/waitress was busting her tail! Food was good & so was bartender soI'm leaving 4 stars. Probably won't return though. Read more
The baby back ribs were really good. Chicken salad was ok. Server brought drinks to other people that arrived after us before... she brought ours out. Changing my review to 5 stars. Service today was excellent. Had salads and chicken wings. Last 2 times Iwent here the service wasn't good. Went back today and we were the first ones in to be seated. Our server didn't come out rightaway. All tables except mine and the 2 next to me were all waited on and had drinks. Our server finally took our drink ordersalong with the other 2 table next to me. Our server took another 5 minutes to bring the drinks and then he went to another tableto take an order. At that point, I decided to leave. I will not be back to this location. Read more