Reviews for My-Thai Restaurant in Brantford, ON
Excellent yellow curry. I have had take out from both the Brantford and Cambridge locations and consistently top rate and... quality. Great price for the portion sizes, always have leftovers for the next day Read more
I?m a huge My Thai fan so after a few bad experiences I felt the need to write a review. My coworkers and I would order once a... week! After the pandemic the prices went up (understandably) but the portions got smaller, inconsistent and the quality has goneway down. No flavour with the pad Thai or noodle dishes in general. When it?s an exceptionally bad day I receive a ?seasoning?on the top of my noodles, I?m assuming to mask the fact the dish is over cooked and has 0 taste. This has happened a few times.I recently picked up lunch for everyone and after the entire group was disappointed I will no longer be a regular costumer andI?m so sad about it! Please read your reviews and take this feedback into consideration. Read more
Worst customer service ever!!!! I have ordered chicken pad Thai for delivery after I specifically asked for no veggies no bean... sprouts medium spicy and they delivered it to me with it! After I called to complain and explained myself and asked for a neworder they refused and said they will give me the email address of the owner that I should email her and complain and only aftershe decides what to do they will be able to take care of the matter how ever they see fit. Then after I told them I will write abad review they all of a sudden agreed to send me another pad Thai but not for free no.. I had to pay the delivery fee. Not onlythey made a mistake not only they didn?t want to send another order but after eventually they agreed to send me another pad Thaiand free appetizer they charge me for the delivery fee? now just so you know first pad Thai the one I paid in full for arrivedhere in 30min. Now it?s been already an hour and a half that I am waiting for my ?free? pad Thai. All said and done? great foodbut awful customer service.. I doubt if I?ll ever order for there again. What a SHAME!!!!! Edit : the pad Thai arrived andarrived cold and again this time no veggies but also not spicy when I asked for medium spicy and the appetizer they promised forfree well guess what ?? They didn?t send anything!!! No appetizer!!! Definitely won?t be ordering for there again!!! Read more
Restaurant is great! Love the Thai chicken soul! One of the best things on the menu. The chicken satay is also great. Very juicy... and not at all dry! Pad Thai is solid. We got the appetizer platter and really enjoyed the chicken and calamari part. Dips weregreat we really enjoyed the peanut sauce. Read more
This placed used to be good, but is either going downhill or tonight was a bad night. Pad Thai was Ok, but a bit food courtish,... smaller portions, virtually no green onion. Ordered shrimp crackers, and it only came with half a tiny sauce container. Read more
So disheartened from this place! Ordered spicy noodles with no chicken for pickup. Was in a hurry so didn?t have the chance to... look at my order, came home and guess what was on it chicken! Called them went to voicemail cause they close at 8 so thoughtmaybe they?ll call me back in the morning? they didn?t. Called them back at 1 pm the next day and they were ?understanding? butwhen asked to get it delivered for free they were making up excuses. Finally got it delivered and opened it up, 1. There wastofu, never asked for it but whatever 2. The quantity was so low especially since I go there often and they pack it up all theway with tons of vegetables and mine had maybe 5 pieces of broccoli/green beans and half the box of noodles. I was trying to beunderstanding the whole time on the phone due to working in customer service myself but if this is their way of treating theircustomers when they have a communication error on their side then it?s safe to say I?m not too eager to go back there anytimesoon. Read more
The freshness of these meals are amazing. And the taste is just as spectacular. The staff are super friendly and very... accommodating. This place is definitely worthy of becoming a repeat customer for, just as I am. Lots of parking and a very cleanestablishment. ???????????????? Read more
My first time ever trying here or even Thai food in general. Got the spicy noodles, for me personally it was not spicy at all... only reason it's not a 5 star. Your results might vary though as I eat spicy food daily pretty much. Portion sizes are goodnot to small but not to much either. Everything tasted nice and fresh , including the chicken in the dish. Might be a little onthe pricey side of food but I don't mind paying it especially if it's a quality meal which this was. Very friendly staff uponpicking up my food. Read more