Reviews for Tim Hortons in Brantford, ON
Got to the speaker to find a sign saying ?no frozen beverages? asked for iced coffee the girl on the speaker tells me this... location doesn?t serve iced coffee? I tell her they should put the ?no frozen beverages? sign at the entrance of the drivethrough so people don?t have to sit in the line waiting to get out ? the girl cut me off while speaking twice during thistransaction and tells me ?this location. Has never served iced coffee so if you aren?t getting something else I need to ask thatyou stop talking and drive forward? ? I?ve never been to this location before so how was I supposed to know that any form oficed/cold coffee beverage is not an option? Then to be treated with such snooty attitude by the woman on the speaker for notknowing this is just inexcusable! I?ll go to Starbucks across the street from now on! Read more
The young lady who was Serving me for three years is the best. She knows what I want before I ask. This is the one at the gas.
Finally somebody I can write something nice about You put a little extra lol or a lot extra Cheese on my bagel thank you for... listening you put a smile on my face Thank you thank you thank you keep up the good work Read more
Went through drive thru after purchasing gas. Ordered a coffee and white hot chocolate. So disgusting!
Sue is amazing!!! I've been coming to this Tim Hortons for about 2 years now. Sue is always friendly, respectful, answers any... questions without any frustration. Very quick service. Thank you Sue Read more
Rude and unfriendly staff with the exception of one. Most mornings ( 9:00 am ) they have little or no selection of baked goods.... Incredibly slow ! 18 min wait and got the order wrong !! Read more
1 Star review on recent service trend... In recent months, I've gone to Henry St. location (actual Tim Hortons store, not the... Pioneer kiosk), for coffee or lunch (our lunch is from 7:30 pm to 8:00 pm), and not once was I able to get away from the storein under 15 minutes. Today, after ordering a sandwich and coffee, I waited for 10 minutes for the sandwich to be made, afterwaiting almost 15 minutes in line, with only two customers ahead of me. They have reduced their staff to bare minimum, and theirperformance shows it. 3 people in store, two drive thru, once on the counter. Horrible. Though the lunch tasted excellent, 1star is for the service I received. Please mind the fact you're surrounded by industrial zoning, and businesses which operate 24hours. Staff accordingly, I will update my review once you have done so. Read more
Service was fast and accurate. Food and coffee was what was expected