Reviews for Wendy's in Brantford, ON
Ten people in line and no one taking orders. Very slow Wendy's. I would not recommend coming here on a friday
I got sold a stale apple juice about an hr ago. Literally just puked my food up. Shouldn?t management be checking these things?
I got sold a stale apple juice about an hr ago. Literally just puked my food up. Shouldn?t management be checking these things?
I ordered a new Caramel Apple Frosty with a free medium fry from the app. When I got in to pick it up, I was informed that it... was unavailable. I was told I could pick something of equal value but I saw an ad for the spicy Baconator. I asked if I couldpay extra to get that and when the girl asked the manager, she said to just give it to me. I said again that I didn't mindpaying the extra but the manager wouldn't have it. This was customer service at its best. To top it all off, they gave me a freechocolate frosty too. If the manager happens to see this... Thank You Again! Read more
I ordered a new Caramel Apple Frosty with a free medium fry from the app. When I got in to pick it up, I was informed that it... was unavailable. I was told I could pick something of equal value but I saw an ad for the spicy Baconator. I asked if I couldpay extra to get that and when the girl asked the manager, she said to just give it to me. I said again that I didn't mindpaying the extra but the manager wouldn't have it. This was customer service at its best. To top it all off, they gave me a freechocolate frosty too. If the manager happens to see this... Thank You Again! Read more
Used to be good but now the food isn't what I ordered and taste different even comes cold sometimes too. I speak English... fluently as for most of Wendy's employees they do not or understand it either obviously. Read more
Used to be good but now the food isn't what I ordered and taste different even comes cold sometimes too. I speak English... fluently as for most of Wendy's employees they do not or understand it either obviously. Read more
second time now at this location i?ve had a hair in my burger. this time was on the end, first time i pulled off a pickle (thank... god i did!) and a hair was on the pickle. won?t be coming back here Read more
second time now at this location i?ve had a hair in my burger. this time was on the end, first time i pulled off a pickle (thank... god i did!) and a hair was on the pickle. won?t be coming back here Read more
Other then it being a bit too cool everything was great. Food hot and quickly ready. Orders done correctly. Highly recommend... this Wendy's. Read more
Other then it being a bit too cool everything was great. Food hot and quickly ready. Orders done correctly. Highly recommend... this Wendy's. Read more
What ever young man that was working today you need more training sir, 2nd incident with u guys first handing out melted frosty... for you management to Make it right but from now on I ask if it's frozen or melted first I ask the girl that took the order notu you took over and told me frosty was always cold that's a lie pluss mumbling and defensive your tone you sounded like I hurtyour feelings I was making sure i don't get a half melted frosty otherwise I'd rather keep my money thanks please guys don'tforget the ppl you serve are the reason u have a job. coustmer service with a smile and quality of product for a goodexperience wow can't even ask if your frosty is frozen you wouldn't tell me the truth if it wasn't I don't want anything justfor your team to do better Read more
What ever young man that was working today you need more training sir, 2nd incident with u guys first handing out melted frosty... for you management to Make it right but from now on I ask if it's frozen or melted first I ask the girl that took the order notu you took over and told me frosty was always cold that's a lie pluss mumbling and defensive your tone you sounded like I hurtyour feelings I was making sure i don't get a half melted frosty otherwise I'd rather keep my money thanks please guys don'tforget the ppl you serve are the reason u have a job. coustmer service with a smile and quality of product for a goodexperience wow can't even ask if your frosty is frozen you wouldn't tell me the truth if it wasn't I don't want anything justfor your team to do better Read more
Bbq bacon chicken sandwich. Not as appetizing as in the advertisement pictures. Too many things on top. Would have appreciated... the bbq sauce spread over the bun since the sauce spilled out of the sandwich into the paper wrap making a big mess. The onionrings became soggy by the time it was eaten. The pickles and cheese fell out of the sandwich. No mayonnaise. Presentation rating2/5. Taste acceptable 3/5. Photo below is the actual sandwich appearance when I opened the paper wrap. Fast service 4/5. Read more
Bbq bacon chicken sandwich. Not as appetizing as in the advertisement pictures. Too many things on top. Would have appreciated... the bbq sauce spread over the bun since the sauce spilled out of the sandwich into the paper wrap making a big mess. The onionrings became soggy by the time it was eaten. The pickles and cheese fell out of the sandwich. No mayonnaise. Presentation rating2/5. Taste acceptable 3/5. Photo below is the actual sandwich appearance when I opened the paper wrap. Fast service 4/5. Read more
Ten people in line and no one taking orders. Very slow Wendy's. I would not recommend coming here on a friday