Reviews for Wingstop in Brentwood, CA
They never answer the phone! Online never have the new items, so I have to drive all the way down there only to find out that... they were sold out!!!! Read more
The food tasted like regular wingstop, but man. I waited over an hour at the place after the order was supposed to be ready.... Ended up waiting around 2 hours for a so-so wing combo. There?s another Wingstop just a town over. Go to that one instead Read more
I really used to love getting wingstop, but now it feels super over priced for some wings that you have to wait over 45min for... and bad service. I ordered delivery for 35pcs and they only gave me 10pcs. 10!!! I?ve tried calling the store multiple times butthe phone doesn?t even ring. what?s the point of delivery if i have to go drive back to the store anyways. Im just not going toorder from this wingstop anymore. Read more
Hey guys honestly, in the past, this particular store has had a very bad rep. But there is a new sheriff in town! Their team is... few but mighty. Here you will find a kindness, humility, and graciousness behind their service. 2 times I've come back and theyremembered my name. The food is well made and exceeds wingstops standard. The manager extended an amazing kindness towards mejust now, that took trust and an amazing heart ... which is why I am writing this just outside their door in my car. I'm tellingyou people, don't just give them a try ... write a review worthy of the service you will definetely receive. They deserve 5stars and honors from corporate ... not the two stars our community has left them with. The previous team left a bad taste inour mouth... but there is soooooo much more to enjoy here at wingstop now. Taste and see with your families brentwood. I'm morethan a believer, because I have felt there kindness and generosity and quality of food. Read more
Typically I always hate having to deal with unprofessional teens at literally any wingstop location but today was a whole new... level of customer service and professionalism. There was only 3 people working ( 2 Latino guys and 1 African American guy) andthey had that place running like a well oiled machine. I called like 5 minutes after opening and they had 100 wings ready for myoffice party in like 30 minutes. Didn't catch his name but the Latino guy who answered the phone and helped me at the store wasliterally so nice and professional. I'm super happy with my experience today- Agustin Read more
FEATHERS STILL ON MY WING 2nd time ordering from this place its ridiculous. Paced order online 30-45min showed up and hour later... gave them time bc i know they get buzy....currently still waiting in the parking lot 20min later for my food to be ready...30min later get my food. Oh and theres a line of ppl waiting at the door for their orders. 1st time tried to place an orderSunday afternoon was on the phone for 20+min driving to the place after being put on hold, once i got there I seeing they leftme with the phone placed on the side off the hook as to not receive any more calls. The least thing they could have done wasgive me some type of compensation but nope a simple sorry was it. This place doesn't do well under pressure meaning when theyare buzzy Read more
Today's crew was pro! It's a football playoff Sunday with the Niners one game away from the superbowl and these guys pull... through. Fast service on a 33 piece order. Perfect serving temperature too. Great job! Read more
Placed an online order this week at 9am for pick up at 12:15pm. I came around 1:05pm and it still wasn?t ready. I couldn?t get a... definitive answer on why when I asked. The cashier was kind but this is probably the worst experience I?ve had at this location.Been coming here for years, too. Read more