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Reviews for Popeyes Louisiana Kitchen in Brentwood, NY

ANTON WILLIAMS 1 year ago
4

Nice place. Always pretty empty for dine in too. Quick service. Friendly staff. Highly recommend.

annett11905 1 year ago
5

They should put a sign closer to the road so people who isn't from neighborhood could locate it while driving Then chicken... was ???? the cashier was very polite place was clean Read more

Eric Kisel 1 year ago
5

My boys love their Popeye's! Quick service, clean restaurant, and friendly staff. Thank you!!

Katherine Silva 1 year ago
1

Cold food, long wait even though I ordered on mobile app. First Popeyes I ever been to that I did not enjoy the chicken.... Neighborhood is really sketchy! Someone in the parking lot going to each car asking for money. Read more

Malachi Duffy 1 year ago
1

I littearly waited 30 minutes for my food because the dessert i ordered wasn't ready and instead of communicating to me that it... wasn't ready and that I could wait or I could substitute for something else, they just went ahead and told me nothing and mademe wait for it... while waiting their was absolutely no management their that was helping or doing any type of help to the newhire that was so very painfully obvious if not very slow person at the counter.... not only that but the floors and thingsneeded in the lobby are not stocked up or anything, I had to ask for a lid and straw, not even napkins are stocked up but Idon't care for napkins. The floors are dirty despite their being a person that was cleaning the lobby apparently, and themachine for drinks were you fill up Is not very good. The fruit punch comes out as water, one of the covers for the drinks istaken off, they need to fix that machine... the workers need to have better training, cause when I came to finally get my food Iwas brushed off for the waiting time, like it's no big deal to make someone wait 30 minutes for food at a fast food placeespecially since it wasnt busy and they don't even have a drive through smh.... it got me really angry on how this place isbeing run, like no type of care in the world on how it is or what it looks like and the workers their reflect that Samesentiment of not giving a care in the world... I can wait patiently for food, I can wait on line for things, but honestly 30minutes of being their waiting for my food to be ready and no line, not very busy, and no drive through, is crazy to me and thenfor workers to just act like it's normal thing to do and no manager their in sight is just crazyyyyy Read more

Nan Singh 1 year ago
1

Worst spicy chicken sandwich I ever had from Popeyes. It was saturated with oil, oil was literally leaking from the patty. Fried... over and over over again because of the overcooked very dark almost black crust. Never again. Read more

Fritz Masson 1 year ago
1

We ordered food and just asked for no thighs, and the manager was definitely disrespectful and over charged us and didn't even... inform us of the extra charge. Please train your staff better. Read more

AntonioUrbano 3 years ago
1

Placed and online order for Wicked Shrimp. Turns out they were out of it. That's fine. It happens. But that fact was NEVER... communicated to me at all. While sitting waiting for my order, I overheard the person behind the counter telling anothercustomer the they were out of Wicked Shrimp. Annoyed, but late for work, I didn't say anything, and wanted to see how theyfilled my order. Once I received it, I saw they used the popcorn shrimp. And again, no one said ANYTHING to me about it. Iwould've made an issue out of it if I wasn't already late for work. On top of that, once I started eating my order, the ricefrom the rice and beans side was stale and hard. It looked undercooked almost. Ugh. I will NOT be returning to this location. Read more