Reviews for Krispy Kreme in Brentwood, TN
Ordered delivery paid $27 for one dozen. They called and said they didn?t have Halloween donuts so I substituted. They canceled... my order but didn?t refund me and never answered the phone. Read more
Yummy hot donuts. Although, girl at the drive thru window could use some customer service training. I can only assume she's... from the North & hasn't warmed up to Southern hospitality yet. Read more
Sunday morning 8am. They are out of chocolate, strawberry and orginal glazed. How does this happen? Very poor leadership.... Wasted my time again. Thank you Brentwood Krispy Kreme for your constant let down. Read more
Twice now delivery has been fouled up. On Labor Day I used their LABORDAY , as advertised for 9/3-9/5, code for donuts and... placed an order online. An hour later DoorDash calls and says they?re there to pick up the order but the store is closed. Secondtime in a month I?ve ordered online only to have the order cancelled an hour later. Store is not aligned with online ordering. Read more
Donuts were superb, service was great, but the poor employees were very understaffed and they were worked to death. I felt sorry... for them. The young lady at the driveway was so nice and apologetic. I wanted to give her a tip but she said that she was notallowed. Read more
What's not to love about doughnuts? Especially Krispy Kreme ones. Picked up a dozen chocolate iced for breakfast. Only the drive... thru is open and they were super slammed. Still got through it in a reasonable amount of time. The prices are high but worth it.I think they need to expand their drive thru capacity in the future for peak times. But overall, they are doing okay and have alegendary product. Will go again. Read more
Mmmm. Donuts. They may not be gourmet, but the hot glazed donuts are out of this world!! They're like biting into fluffy,... sweet, warm clouds and it is extremely difficult to just eat one. I went on 7/27/2018 for their 81st birthday and if you boughta dozen they gave you another glazed dozen for $1. All the donuts came out fresh and hot and it was the best donut investmentI've made all year!! ???? ???? Read more
I believe they sold me day-old doughnuts last week. There was just one guy on the premises shoving doughnuts out the drive... through window. I added a gratuity and thanked him. Pity..... Read more