Reviews for Papa Johns Pizza in Brentwood, TN
Ordered 8 pizzas for my son?s birthday party. Order was for delivery @ 5:45. I called this order in around 4pm. At 6:20, I... called to find out where my order was as I had 25 eight years olds ready to eat. I could not get in touch with a live humanafter several tries. I had to leave my son?s party and drive to the location to figure out if my order was being made. When Iarrived (6:35?.50 minutes late) I learned that my order was finally being delivered. Being very frustrated, I asked to speak toa manager. When I told him my reason for being upset, he basically said ?you?re order is now being delivered?why are youupset??. Terrible service?.terrible response from a manager?terrible experience. I won?t be ordering Papa John?s again. Read more
We ordered and arrived in about 30 minutes. We were told to wait another 40 minutes. After 40 minutes we were again told to wait... 30 minutes. We cancelled the order Read more
I'm biased because I trained at this location to become a manager, but for as busy as this location is they stay on top of... things. Their deliveries are fast and on time, there take out is at the time that they quote you and the quality is exactlywhere it should be for a Papa John's. The general manager is wonderful and has been with the company for many many years anddoes everything right. Everyone is super friendly and it's in a convenient location. Love this store! Read more
This is a solid choice for a quick and easy vegan pizza option around town. I order online choosing no cheese, plenty of... vegetables, and (pro tip) extra sauce. I ask for the pizza to be well done but it never seems to be done. The added sauce andloaded toppings is better when the hand tossed crust has crisp to it. Nonetheless, it works for me. Side note, the garlicdipping sauce is vegan. Read more
Plastic stuck in my teeth after eating here, wont be coming back, just imagine if thats a piece of someone's glove. It tore,... they made my pizza, and continued to make other pizzas after! Gross Read more
Been a loyal customer for as long as you have been in Brentwood.Have always been pleased, don?t know what happened tonight!!!... Pizza tasted like it was made last week, cold, crust hard, crust thin, very dissatisfied.Never had one like this from you !!!! Read more
These guys do a good job. Not all locations give good service. There is a location closer but I choose this one for carryout... because they do a better job. Weekends are busier than weekdays do be prepared to wait a bit longer for your order. Read more
Rock hard Stale crust. Went inside to show the employees. Man just laughed so I told him throw it away. I?ve worked here, so I... know y?all can do better. Read more