Reviews for Auntie Anne's in Bridgeport, WV
Horrible, petty management. The manager is 19 years old and very unqualified and unprofessional.
Asked about the mini dog pretzels. They told me 12 mins. So I come back and ask and they lied never did make them. Not like it... was closing time either. So walked off and said they are lairs to my 3yr old and 4 yr old. They need people that actually no howto work and not lie. That is really bad business. Read more
Ordered and paid extra for a mobile order and the entire order was wrong.
A must stop for a snack when going to the mall. I want to give 5 stars but cannot this time. No menu was visible for selection... and only two types of pretzels were prepared, cinnamon sugar and plain. It was not late in the evening. Would like to haveseen the menu board lit, better selection available, and more attentive staff behind the counter who were more interested intheir own conversation than helping customers with their questions. Hopefully I can update my rating in the future. Read more
Absolutely Amazing service. We were looking for something to eat in the mall and they were about to close so everything was... closing down. The people at Auntie Anne?s have us stuff to eat and they were just so cool, Read more
As someone who travels a lot for work, and also a certified serve safe person myself I observe a lot of things when at any food... establishment, I watched the lady rolling the pretzels answer the phone and go right back to rolling without changing her glovescausing cross contamination, also none of the staff were wearing hair nets, the gentleman operating the oven had a hat but thewomen all except 1 had very loosely tied back hair and no hair net. They were not serving wearing gloves, there is so much crosscontamination in this place. I will not go back to this location, and would love to speak to there management because theemployees clearly DO NOT care. Read more
The garlic pretzels are no longer good. They now put some kind of garlic cheese powder on the pretzel - the flavor is really... not good. Won't be buying any more garlic pretzels from them. Read more
So sad a once favorite place not so favorite now. Son and I stood in line with one person infront of us for at least 8 min with... 6-7 people "working" two of which were in the back chowing down then once they were finished they came out licking their fingersand taking orders..... An order with a line of about 5 people impatiently waiting. I don't know that I've ever seen anyone workhere that could be considered and adult with that said your crew needs some major work. Just so you're aware in just about 24hours exactly my son and were ill of which lasted about an hour or two, my wife didn't have any any and she's fine. Maybe teachyour kids there some proper food handling! Read more