Reviews for Starbucks in Bridgeton, MO
Grace was an outstanding customer service employee. She was helpful, volunteered to help me with the Target and helping other... customers. A multitasking worker. Read more
I Had came here with my fiancé ans normally I don't go to this locations its very rare. But I needed a good wake me up when I... got off of my shift. From a job. I order a venti Vallnlia bean frap with a shot of expresso. It was a little watery taste. Andwhen I was looking at my cup. I thought there was a black pieace of hair. On the outside eof my cup. I tired to take it off....nope. It was INSIDE my CUP I thought it wasn't that long but BOY was I WRONG! I moved thr Frappuccino around more it had tobe like 4 inches of black hair. Did I find one nope but two peiace is BLACK hair in my drink. I was grossed out. But I came backexplained to them what was wrong. That I qas gone like 2 mintues. Ago and they made a nasty look like yeah this your fault. Thisis nasty. One guy said " oh I guess I should go fix my hair". Like I work on fast food too and mt hair is put up off myshoulders. Always. Not in a low pony tail. But they gave me my money back ans remade my drink. Didn't expected it at all. But Ithink I will stick to my original starbucks closer to home. ( I hope you can see it) Read more
Like many many other lovers I love my coffee and coffee cake at Starbucks. But what makes me more happy to write this review is... for one of their employee Keri (I wish I had got her full nam). I first met at another location down the road and just on oursecond walk in she knew me by name and my exact order. It was more a surprise because it was/is during the pandemic so I was???? too. After the gap of more than 3-4 months saw her today at this new location. I was kind of certain she cannot recall mebut I was wrong. Yes I was masked ???? today but still she knew me by my name and my exact order of coffee and cake. I was sopleasantly surprised. I don?t know how but it makes you feel special. Thank you Keri ! Read more
I had a wonderful time during a stressful moment for the staff. The person in front of us yelled through the drive through then... drove away without paying. When I pulled up to the window they seemed put together and maintained an air of professionalism.While I was waiting I sparked up a conversation and learned the names of the baristas at the time were Phrakeuta, Eryonne, andCC and heard they had a hell of a day. I told them they had done a fantastic job staying positive and I really appreciated thelevel of customer service them maintained regress. Happy to have a Starbucks in the area:). Read more
This location is on my way to work and I was so excited when it opened... I understand these employees are new and still... learning.. (I am in customer service myself and work at a very fast paced restaurant ) but I have been late to work severaltimes now because I am waiting in the drive thru so long. They are friendly and usually ask about my day so far but honestly Ijust need my coffee so I can get to work.... 9 times out of ten I just woke up 20 minutes ago people so my day hasn?t evenbegun.. So in my opinion or observation is to say good morning & pick up the pace a little please.. A little more hustle will benoticed. Most people just want their coffee so they can get to work. I usually frequent the Creve Coeur location but I don?tlike that there is no drive thru but maybe having to go in will be better then sitting in the drive thru.. Sorry after the 10thtime had to say something Read more
My drink was good but the barista that took my order was extremely rude for no reason. I asked for extra whip cream and she... rolled her eyes and questioned me and asked why I would want that. When I walked to the end of the counter I heard her say nastythings about me to the next people in line. Read more
Staff is nice. Drive through is usually pretty quick. Most coffees I get are good. Their cold brew is not on par with other... Starbucks locations it tastes like the iced coffee, not strong like a cold brew, except cold brew costs way more. Read more
I don't go here much, but my daughter sure does. Well by my rating, she is still a customer lol