Reviews for Chipotle Mexican Grill in Bridgewater Township, NJ

Place constantly runs out of chips and salsa almost every time I order from the app? and they will not refund me. Happened twice... in a row the past two times. They said I have to get refund through the app pathetic. How do u run out of chips and salsa if urbasically a Mexican joint? It?s like going to McDonald?s and they run out of fries?.never happens. Food is not good either. Coldmeat. They could care less right before close at 930pm. Read more

I?ve since updated my review, as they?ve definitely improved a lot! This location is my go-to! Keep in mind there?s always... students coming here, so you may want to plan ahead a little just in case. I usually order around the same time when I get tocome to this location, so I know what to expect. Today was no different. I?m not a regular enough to be recognized, but evenstill they?re always so nice and actually make eye contact with me! ???? They always say hi, and when I do order for onlinepickup, sometimes my order isn?t ready yet but they get my name and reassure me it?ll be ready. I see them do the same forothers too so it?s not just me! Anyway, I definitely prefer this location over others around me. Tonight in particular was sonice because I made a mistake and accidentally ordered from the wrong location ???? the manager himself was the one helping mewith my order and was able to help me see that on the app. I decided to order again in person anyway since I didn?t have time togo to the location, and he was so nice to help me out! I told him how I prefer this location and he kindly explained that theydo try their best. And I see that! So thank you, friends at Chipotle!!! Thanks for not making me feel dumb about that???????????? And to everyone, please remember to treat your service workers kindly, especially during this upcoming holidayseason! ????????They work very hard and if they miss a thing or two, kindly let them know without having an attitude, andthey?ll be happy to help! ????Give yourself extra time for your orders in high-volume locations that serve students, becauseit?s hard work getting the best quality out to everyone when they?re full and rushed! ????????? Read more

Food is always great here and I think that is the reason it runs out even before close times. We have stepped out empty handed... a couple of times and go to chimney rock outlet. Both outlets serve fresh good tasting food unlike some other outlets especiallyin NY Read more

Went to this location once because it was closer and I got there way earlier than closing time. I waited for about 10 min in... line before someone asked for my order. Everyone was ignoring me and one employee was rudely speaking loudly with her backturned to me saying ?GO HOME, WERE CLOSED?. And other employees were just laughing. SO unprofessional. Very little food in thebowl compared to my usual chipotle location. Would never go here again. Bad service. Read more

I wanted to add corn to my burrito and the girl said they were all out of corn which was fine I just got lettuce instead, but... then my boyfriend asks for corn in his burrito with a different worker and the worker got corn from the online side. And then 30seconds later the girl that told me there was no corn grabbed a full pan of corn from the fridge and filled it to the top. Ithen asked her for a side of corn and she wouldn?t get it for me?? Another lady that worked there ended up switching spots withher and got me the side of corn right away so i don?t know what the other girls issue was but that?s just poor customer service.How are you ?out? of corn and then gonna refill the container right in front of me after my food was already made?? Read more

This place doesn't know what extra means. Ordered extra cheese and extra corn on my salad bowl. Looks like they put less, not... "more" cheese & corn. Highly disappointed since these bowls are almost $12 now. Too cheap with their ingredients consideringthe prices now. Never again. Read more

Food is good but the service is so slow!! I've ordered online multiple times and I even started getting there later than the... pick up time on purpose and STILL waited 45-1 hour! Employees just wandering around behind the counter. Seems to be little to nomanagement. If people are waiting so long for their orders, good customer service would be to comp them some guacamole, queso orsomething!! This is insane. *update: got my order finally after 50 minutes. They claimed their system went down so someonewrote down my order. I just got home and it's not even right. They gave me Pinto not black beans, no chicken and noguacamole...which you pay extra for. Unbelievable. This place needs some serious management! Also, chips are apparently foronline orders only... Read more

I had my pickup ready for 3:40 and I didn?t end up getting it until 3:55. But I understand they can be busy so that?s fine. What... I?m more upset about is that I put extra cheese on my bowl on the app and this is the amount they gave me. Not even enough tosuffice regular amount! I was super disappointed. Read more