Reviews for McDonald's in Brighton, MA
I had a question and the person did not speak English she got her manager who also did not speak English. Power to the working... people but that's kind of unacceptable if you're having a manager who cannot answer customer questions! Read more
We did dine in and the service was terrible. As well as the manager having a HUGE attitude. Dining area was disgusting and the... bathroom was disgusting as well. They did not even have tissue or paper towel in there. Read more
Terrible service, they didn't provide a cup when I said I ordered comb, she didn't even make any expression when I got the food... and said "Have a good night." I felt disrespected Read more
Changed my review, this location is awful. Only two employees that work here are very sweet. If you are gonna be rude taking... orders then don?t keep your job?.Corporate needs to come in and fire employees and management. Read more
On September 4, 2022, Around 2:20, we were standing in the front register for over 10 minutes try to place order, all the... employees in the front not one person acknowledged us. The Spanish lady in the front have very nasty attitude, rudely tell us tous kiosk for ordering, then proceeds to take someone else came after us for ordering. I guess we don?t deserve to place order inperson? So be aware, Read more
Had issues with using gift cards at the kiosk. Was forced to order at the counter. The manager placed our order and over charged... us for a beverage we didn?t order. Worse, she then turned around and mocked us to her employees in Spanish, saying we ?werekilling her.? The employees then laughed at us. I don?t expect to be overcharged, and I most definitely don?t accept beingmocked. Horrible management! Read more
Unfortunately the closest McD to me with Worse Ownership you can find, Over the time 3 different orders ? placed from drive thru... and all had missing items, Last experience: Ordered online for pick up, when i arrived they said they were not serving breakfast any longer, i said it's already ordered and had my order number, and their order screen still had breakfast serving,declined to serve breakfast. No empowered person to speak, to solve the issue , couple of cars left without ordering, Thislocation definitely does not have any McDonald's standard's. Read more
I received warm fries, not even fresh. Barely understand english as well and rush people as they were finished with their order,... but aren't. Update 12/20/21 This place gaved me food poison, my stomach hurts now. This is an update....These workers don'tfocus on their job rather fooling around and giving you wrong orders....10/14/22 Update 11/27: They gave me less fries for amedium how sad is that? Mcd do better next time Old fries smh Read more