Reviews for Panda Express in Brighton, MI
I had such fast service at this locations! My order was ready as soon as I pulled up to the drive thru window! Faster than... McDonald?s. Such good value too. I got a bowl and 3 cream cheese rangoons all for $10. A better deal for dinner than some otherplaces around. The food was delicious and still warm when I got all the way home. Read more
The server Julieth gave us the smallest portion ever!! We left still hungry and strongly recommend not going to this particular... Panda Express! Read more
Love me some Panda Express, but this location doesn't seem to be managed very well. The last several visits, menu options are... limited. I mean, Panda's menu isn't very expansive at any time, LOL. So when even your limited menu is missing a third or halfof the items, that's a real problem. It's been a 10 to 15 minute wait for food. The staff are friendly, but the customerexperience just isn't there. I come into a restaurant to eat. If you don't have food available or prepared in short order, youcan't overcome that with customer service. Not on every visit. I think we're done with this Panda Express location for awhile. Update (6/17/22): Looks like this place finally got the managerial attention needed. The new managers seem to havethings things in much better shape. Food quality and availability is back, and we now regularly eat here again. Upgrading to 4stars. Read more
I work nearby and have gone through the drive-thru on my lunch break a few times now. I?m not sure why this location has... negative reviews because all 3 times I?ve gone so far they have not been out of any menu items, I get through the drive-thru inabout 5 minutes or less and the customer service is great. The food also tastes good and fresh as well. I think all the negativereviews are from people who just want something to complain about to be honest. Read more
Update, came back today may 9th and wouldnt you believe they are "sold out" on chicken again, go figure you guys cant keep a... single thing in stock. Like no offense but the manager should be fired as for the past 4 to 5 months everyday you are out ofsomething. I am either waiting "5 to 7 minutes" for chicken or like today where you say you are "sold out for the day"... Letme be clear no one has been rude to me but really you might as well have been as this is everyday for you guys. Coming from theJackson location that i went to everyday this is a big step down in service as there is no reason to be sold out everyday oreven once a week. Read more
So disappointed ... I originally loved Panda Express actually would have cravings for it but this franchise has ruined it for... me. The fried rice was not done it was hard the teriyaki chicken was spoiled I ordered beef and broccoli and I got two tinypieces of beef along with these huge chunks of broccoli that were still hard. The crab rangoons that I received were cold andsoft. Horrible experience probably never will go back to Panda Express. I have been a huge fan of Panda Express for years butnot anymore so sad. Read more
We loved the food, but ordering website, didn't have all the food that was available. Website didn't have fried Rice, but when I... went in to pick up order, they had it. I inquired and they gave me a pint free. So that was a good save, it was my 1st timewebsite order. Read more
I ordered honey walnut chicken with rice? and ended up with shrimp and rice the shrimp was battered like how the chicken would... be lol it was not good. Read more