Reviews for Subway in Bristol, TN
Both the lady and the man there today we're very friendly. I appreciated that in these days when that kind of service is so hard... to find. Read more
They didn't have but 2 breas options forcing me to get mine on a wrap and my girlfriend wanted Ham and pepperoni but they were... out of Ham so they charged her for the Ham which got substituted with pepperoni and also charged for extra pepperoni and theyusually only have 1 person working at a time so the wait time is abnormally long here Read more
On 7-3-22 we arrived at the store at 1:02 pm. Two employees were working - one in front and one in back. By the time I was... finally waited on they were out of mayo, green peppers, provolone cheese, spinach, and they were out of turkey when I was thereonce before. I watched 7 people walk out. The girl in front was trying to do online orders and take care of walk-in customers.She was overwhelmed and I felt bad for both girls who were working that day. I finally left the store at 1:42 pm, waiting about40 minutes to get food. My husband worked in fast food for 40+ years, managing stores and working as a District Supervisor. Weunderstand that it's hard to get people to work these days, but a lot of the problem in in the management/ownership. I don'tusually do reviews, but if this store wants to remain open, something needs to change or else the store will be forced to close.We don't want to see that happen. I'm giving only two stars because the store did look clean and the girl waiting on me wasclearly embarrassed by having to make the walk-in customers wait. Read more
Placed an order today at 215pm for 6 subs with a ready time of 245pm. At 250pm, I get a phone call from the worker asking if my... order was accurate because it was 2 orders of 3 subs... this being 5 minutes after they were already supposed to be ready. After confirming it was correct, they gave an estimated time of 315pm for them to be ready. It is now 4pm and we are stillstanding in the store because they still aren't ready. This is not the first time something like this has happened. Once, theycalled to let us know they were out of meat. Why were they still allowing orders? This is absolutely poor management and poorownership. If you have one person working then you should close your online ordering system so they aren't overwhelmed. I'm notsure why we continue to try to give them our business. Two hours for 6 subs is unacceptable and offering a free drink while wecontinue to wait is a slap in the face. Read more
Always busy and sometimes slow. There's one younger girl with facial piercings thàt works here and she is a great worker. She... came in from lunch and there was a long line backed up and she quickly got the line caught up Read more
Slowest Subway I have ever been to. I walk in and this lady in front of me had ordered 8 sandwiches, it took them over 30... minutes to prepare those. All I wanted was one 6 inch sub and had to wait over 30 minutes just to get that. On top of them beingslow, the employees were rude and the girl who made my sandwich toasted it too long, it was almost burnt and the bread tastedstale. I usually like Subway but this was by far the worst experience I have ever had at any Subway. Read more
This Subway location is visibly clean and organized, less a few tables that need to be brushed off, but as I sat down, the store... manager was addressing the issue. The manager, Irene, done a spended job in greeting me and starting my order. Delzie, thecashier, had a very welcoming smile and great atitude. Customer service gets an A+. Food was fresh and my order was prompt. I'mglad I chose to stop. Read more
The woman that made out food was kind and polite and understanding that I am a picky person I would recommend anyonr to come... through and see them they always try to have a smile on there face and It makes my day Read more