Reviews for Romeo's Pizza in Broadview Heights, OH
Messed up my order?.called 6 times trying to talk to someone to get it fixed and got hung up on?.employee on the phone made... comments about me calling which I heard?staff were unwilling to fix my pizza and I ended up with something I didn?t want. Nevergoing to this location again Read more
I wish I would?ve retrieved the names of the workers, however the staff on the night of 5/28/22 was absolutely spectacular. For... context, it was a Saturday Night, and 2 people in the restaurant was clearly not enough employees for the weekend. However, theywere perfect every step of the way. I was waiting for my pizza and wings to be done and experienced a busy rush with peoplecoming in and the phones ringing off the hook, and my experience was that they handled each situation the same, with greatcustomer service. On top of that, they still managed to make our Pizza and Wings absolutely perfect, maintaining the reputationof the taste we have always loved with Romeo?s. Read more
What happened to this place? It used to be so good. Recently they?ve had staffing problems, and bad ones at that. I placed an... order last night online, quoted 55 mins. 1hour 30mins later, still no food. So I call and the phone rings for a solid 4 minutesbefore it goes to disconnected noise. I call back a few minutes later, it rings for 2 minutes before a younger girl answers witha careless attitude. She asked someone behind her if I was ?the dude who called earlier that she dealt with?. Person behind hersays no, and she goes ?oh, so what you want me to do then? You want me to just hang up on him?? And then proceeds to have agiggle fit with whoever she is talking to. This is absolutely unprofessional. If the gentleman who I spoke with when doordashstole my food is still the GM (that wasn?t his fault obviously) I feel sorry for him right now. He?s a decent guy and in a pinchwith staffing, but this experience deserved the attention. For what it?s worth, their delivery driver, Greg, is an awesome guy.Always courteous and does his best to get to you on time, even when the weather sucks. They need more people like him. Read more
Absolutely the worst pizza of all time. I felt like I was robbed. Small pizza had six slices with 8 pieces of pepperoni 11 small... chunks of sausages a dozen mushrooms the size of a fingernail and dry and hard like a cracker 14.00 I called and told them I'dnever be back. Get me once its your fault. Get me twice its my fault. Read more
We?ve been eating this pizza from this location for years now and it?s sooo good. Their pizza is by far my favorite in this area... and I have really high standards for good pizza (I go to NYC plenty and eat pizza there every time). Anyways, I love the supremebut my wife and son eat the pepperoni and cheese so we?ve tried several of their pizzas and they?re all great. I Recently wantedto start cutting calories so today I decided to order the cauliflower crust pizza. The pizza was phenomenal and I highlyrecommend it (IF)! The only issue I have with it is that it says medium pizza on the website but in reality it?s a small (seepicture for comparison, I ordered two medium pizzas. One is cauliflower and the other is not). $16 for a supreme cauliflowermedium pizza sounds okay (debatable) but for a small I say that?s pretty over priced. Luckily I had a coupon so it?s fine. Ijust think they should be honest about it?s size upfront. Regardless I?ll continue eating here and enjoying the pizza. Probablywon?t get the cauliflower version unless I have a coupon or something. They still get 5 stars because it?s by far the best pizzanear us. Keep being great ???? Read more
During the covid-19 quarantine, my family and I started getting take-out from the Broadview Heights Romeo's every Saturday... night. Within 2 visits, the staff knew who I was and had our order cooked the way we like it and ready when we got there!Everyone is very friendly, and the food is great! Read more
Just ordered from here for the first time and it tastes EXACTLY like this tiny mom and pop shop from my hometown. Loved it! When... I ordered it online, it said 70 minutes for delivery and it was here in 20mins. Will DEFINITELY order again. Probably our newfavorite pizza shop by far Read more
I ordered spicy garlic Wings which came on time but were ice cold and forgot the blue cheese dressing. Didn't bother to call and... complain heated them in the microwave because I'm not waiting another hour and a half spent nearly $30 with tip for 10 mediocrewings Read more