Reviews for Chipotle Mexican Grill in The Bronx, NY
The host Keila is a horrible server. There?s no greeting and she looks like she has an attitude. Chipotle is my favorite, my... food was cold and this location is Terrible. I won?t be going back for along time. You need to train them on customer service.Also my lettuce was brown. Read more
This place needs to get people with customers service experience, from the workers to the security. I made an online, when my... daughter went to pick up the order she was meet with a very rudely security man. He asked for the name of the order, she gavethe name. He said he needed proof so she came to get my phone for proof. She showed it, then he said that he needed to see thename. She went to my email to show him. He seemed not wanting to get her the order but hesitantly gave it to her. I had order aburrito plate, a salad and a large lemonade. She told him that there was a drink, which is on the receipt. Told her that thefountain machine wasn't working. She told him that is not a soda but a lemonade and he got an attitude with her. She went to thecashier and she got an attitude too, gave a bottle of water, that cost a dollar in the corner store. Almost 4 dollars and wantedto replace it with a dollar water. I went in to return the water and asking for a refund for the missing drink. While going inthe same security man greeted me with a rudely "What are you here for?". I didn't paid mind to him and went straight to thecashier, I explained to her what happened. She told me google how to get a refund. Chipotle you need to do better, never goingto this location. Read more
It was good except for the lettuce which I decided to remove from the bowl. Definitely not fresh!
used to love this location but ever since the pandemic it?s been lacking. earlier this week my friend and i called to check in... and they said they were open. when we got there it was closed and had a sign that said it closed early. the communication skillsare lacking and this was a very long commute for us and was disappointing Read more
I don?t even understand what this is. I ordered three tacos and they gave me one HUGE taco with two tortillas on each side. I?m... making a formal complaint with the company as they have continued to do a careless job with peoples food. I encourage you all todo the same. This chipotle should shut down or be ran under new management. This is a waste of money. Read more
Uuummm....I love chipotle and this a very nice chipotle. Everything taste good, the place was clean and the service was great... very friendly staff. Read more
I liked it alot. Super fast service. Food was good and fresh tasting. I would add some salt but overall good. I had a burrito... with brown rice, salsa, guac, sour cream, queso with black beans. Had it with a rasberry/lime sparkling water. Came out to $16bucks. Brought it back to office and I'm fully satisfied. Please see pics. Read more
This place is terrible?. I asked for a fork which was right in front of this dumb lady with the glasses face she told me oh you... have to get the fork near the soda. Why, when you had tons of fours in front of you. Do better. Read more