Reviews for Dunkin' in The Bronx, NY
Shout out to the 2 employees working this Friday morning (9/23) while there manager sat in the back and let them struggle there... was a line to window and people started leaving. The employees are usually great but please fix your management before youremployees start walking out too Read more
Since the manager and the staff change They make a horrible coffee I feel bad it was my favorite place for my coffee not... anymore (Aisha please come back to manage this place ) Read more
Pros: This location is very convenient for commuters. The staff is usually very friendly and works quickly to get you in and... out. Donuts are always really fresh tasting. Cons: The last few times I?ve ordered coffee it taste burnt or very bitter. Almostif it was old. The first time I told them it tasted off they apologized quickly and replaced my drink. The second time thecashier rolled her eyes and told the other worker another person was complaining about the coffee. They asked me if I wantedanother one but I choose to change my drink for a lemonade instead. The third time this occurred I expressed to them that thisseemed to be an issue and asked if others had complained about it as well. The cashier told me yes. And then asked if I wanted another coffee. I told her no and wanted a refund instead. I told the manger maybe something is off with their machine. Maybe itneeded a more thorough cleaning but that the quality of the coffee definitely wasn?t like before. Read more
Broken Dunkin customer service is horrible. First all when you go in at 5:30 they already got the drapes down saying it?s no... more donuts but you see them taking out big clear plastic bags of donuts! They making the donuts around 3:00 before then it?salready empty. When you ask if there?s any donuts they give attitude like how disgusting can you be? Don?t like your jobQUITE!!! don?t even get me started when you call the store and they don?t answer. Starbucks will always be front like no wonderthe city commissioner calls it broken Dunkin?!!! Read more
Drinks at this Dunkin taste horrible compared to other Dunkin? Donuts. I usually look forward to my Dunkin drinks but when I buy... my drinks from this location I get disappointed. Read more
WORST experience ever. It wasn?t busy at all yet the employees were moving so slowly. I was told they don?t serve any... sandwiches/food items because they were going to close at 7 pm. It was 5:45 pm. I?ve never heard of a DD stopping food service 1hr 15 mins before closing (or ever actually). I ordered one drink since there was ?no food orders?. After waiting 15 mins for myone drink and seeing other people who came after get their drinks before me, I asked about my order. The person who took myorder asked what did I order and then made the drink. No apology or acknowledgement whatsoever. Would NOT go back here again. Read more
I am a person that goes to DD daily. This was my first time at this location. Being a creature of habit I ordered my regular... order of green ice tea and a croissant stuffer. This was the first and only time I had my drink made perfectly. He actuallysqueezed the lemon in my cup instead just placing them in my tea...that little thing made a big impact. I usually have to takethe straw and squash them myself but not this time...Thanks to the wonderful and considerate location. If ever in the area againI know where to get my DD fix from Read more
Unsanitary!! DO nOT buy donuts ???? from this place. It?s totally unsanitary, ????????flies all over the donuts, dirtiest dunkin... I?ve ever seen ! Staff couldn?t care less , got a pumpkin spice and it was gross ???? got my money back . Read more