Reviews for Popeyes Louisiana Kitchen in The Bronx, NY
Pretty decent staff. They try to get you out there fast
Worst Popeyes on earth. Only Popeyes I know that runs out of chicken regularly. Every order is a 20 min wait. Stay away just go... to the deli or a different Popeyes. Read more
Very poor customer service, store not closing for a next 2 hours and there is nothing there to buy. Worker talking on cell phone... not listening to the order. Giving wrong food. Overall a very bad customer service???? Read more
This establishment needs to be closed! The Chef remarks was that he only has chicken and some shrimp. 1) I ordered online and... waited an hour to arrive but when I got there was when my order started . I ordered the surf and turf and the cashier/ serverasked the chef if they had shrimp. He replied let me check and started it and said it will take 10 mins. He then said they haveno tenders , fish sandwich nothing so only chicken is cooked here . 2) the server is the cashier so can you imagine if she hasmore than one person ? In my case I was the only person and I was there 20 mins after placing a online order . 3)no tenders atall I had to switch out for 2 pieces of chicken. This place is running on the bare minimum and it is unfair for customers towaste there time as it will always be a miss when you visit. Read more
If I could give zero star I would. My experience was horrible as usual. I went to purchase chicken and was told it would be... ready in 10 minutes I was perfectly fine waiting. After returning to the store 20 minutes after and ask if my food was readythe young lady ask what upon showing her the receipt she said she was not the one to serve. She told the other girl sheprocessed to ignore me after several minutes and them serving other customers I ask for my food and let me I MUST wait becauseshe has other things to do. She was extremely rude and when I spoke to her about her behavior she told me she was not serving meand curse me out. The chef left what he was doing and came and served me my food. This took place on Thursday, February 17 at9:14 pm. They need to be trained in customer service and not because we live in the Bronx we are to be treated without respect. Very poor and unacceptable ???? ????. I will not spend my money there. Other fast food restaurants in the Bronx has bettercustomer service. Read more
I really enjoyed this location the food was awesome, The customer service needs to be worked on a little the cashier really... didnt have knowledge of the menu but besides that I really enjoyed my meal . I will be going back soon. Read more
The food is good however the store is a little dirty and full of smoke. The cashier gave me 3 ketchup packets for 2 LARGE FRIES... ???? but she was nice though. Read more
Don?t eat from this Popeyes unless you want black stuff in ALL of you mac and cheese. Spending $40 on food and not being able to... enjoy and eat it is ridiculous. DONT EAT HERE Read more