Reviews for Dunkin' in Brook Park, OH
Stopped Sunday evening at 5:30pm ordered Coffee and a donut waited over 15 minutes just 2 cars in drive thru no action at... window, ended up leaving empty handed. Very poor experience here. Read more
Excellent place to go foods always fresh and made it ain't pre-made food they make their own eggs right there cook the bacon not... like these fast food places I am not going to mention excellent help great atmosphere Read more
Great people great items and drinks always made correctly. BUT would of been 4 or 5 star IF the had silverware and all my... order!! I guess you need to go all barbaric at this location if you order omelet bites and pick up the HOT food by hand and getit all over your fingers. No they aren't just out they do NOT offer anything other than a knife, I've been to this locationmultiple times over the last 6 months! I've asked and every time I'm just amazed at their answer of we don't providesilverware. Seriously be prepared to eat anything hot after it's cold! Reheating omelet bites make them like rubber!! Out of alot of bakery items, ordered through the app and instead of saying something to me, she said nothing. I was so tired I didntcatch it until after I'd left, I was too focused on getting a knife lol. So I turned around went back through the drive thru tobe told they only had blueberry or chocolate chip muffins left, no pumkin products available at all except donuts! The serverwas newer as she didnt catch the missing items to offer me a substitute or even tell me, she told me they give out nosilverware, including the knife but i had her ask so I got one finally but she was super nice and eveyone has to learn plus Imissed the items missing too. I was tired and amazed at the fact she's telling me I can't even have a ????! Thats the oneproblem with their app, if something isn't available you have to call the customer service phone number to be refunded back toyour card. The stores cant do it. They will offer a substitute but you don't always like what they offer! Dunkin Donuts whatare you thinking with no silverware?!?! I've been to a LOT of Dunks all over the US, this is the ONLY one that doesn't offer afork! Read more
This place seems to be busy quite a bit. Its convenient right before getting on 71. Even when its crazy, the workers seem to... handle it well. And they usually get the orders right. Good job! Read more
I was on my way to the Cleveland airport and wanted a decent cup of coffee for the highway.. I stopped in Hubbard at the Dunkin... there.. Ordered 2 wraps breakfast sandwiches and coffee. When I got to Snow Rd to park my vehicle, I spotted another Dunkin andgot 2 more wraps.. They are really good... It held me for more than 4.5 hours until I got to my destination.. I will stop again... Read more
This place never seems to have stuff. One time I asked for a multigrain bagel and they didn?t have bagels ready. I stopped by... today and asked for snacking bacon and they didn?t have any ready. The service is fast and workers are great. Read more
Get your caffeine addiction taken care of properly at Dunkin id1878 donuts get your pastries and your morning routine and proper... gear taking care of here, Make sure you stop and talk to Jen she is absolutely awesome very attentive to detail and make sureeverything is right the 1st time always giving my money here Read more
I come here almost everyday for my morning pick me up. Coffee is usually very good.