Reviews for Jet's Pizza in Brookfield, WI
Waited 2 hrs for a cold, dry and burnt pizza. Called the store when delivery time was 40min past, was told they?ll be there in a... moment. 30min later it was delivered. Paid for delivery and even tipped them when ordering online. Called the store and wastransferred to 3 people before someone would even acknowledge the problem. I told them to make me another. Drove myself to thestore after paying and tipping to wait 20min more for a new pizza to be made, still dry still over cooked. Been a jets customerfor 10 years in 3 different states. By far this store is the worst, and is getting worse by the month. Unprofessional staff.Untrained and clearly don?t care. Feel free (someone from corporate) to call me or reach out- this isn?t the Jets quality Iremember. Read more
Placed a order at 620pm scheduled to be delivered to my house at 728pm at 750pm pizza wasn?t here yet. So I called to get a... status on my order and one of the managers named Crystal was extremely rude and unprofessional with me because she was shortstaffed and took it out on me and had an awful attitude and then she hung up on me. I will be reporting her!! I would neverrecommend anyone to order from anyone who hires staff who speaks to customers like that! Read more
I placed an online order five days ahead of a work event, totalling nearly $300. Long story short, the pizza never showed up,... and between four separate calls, two ended with the Jet's employee hanging up on both me and a coworker. Extremely disappointedin my experience with them. Read more
I am being forced to give two stars because the company deserves at least one extra star for being revolutionary in allowing me... to literally order my food with two text messages at a 20% discount. This is where I have to draw the line though. It took twohours and 20 minutes for our pizza to arrive but by the time we saw it arrive on the camera, we had already left the house toget food elsewhere. At 1 hour and 20 minutes, I called the store to find out the ETA, and the man who answered the phone soundedlike he was in the type of mood to do something extremely unpleasant to our food if I was to put up a stink. So He said "Thefood just left" and I said okay thank you. Well, he obviously was not truthful with me and I don't know why he couldn't atleast be honest. I probably would not have been disappointed enough to write this. This is all my fault though. I shouldn'thave been so lazy. I should have been more open to hand crafting that authentic pizza I had sitting in my freezer made by thefamous Jack. Sprinkling on some parmesan and oregano after the oven baked it to a beautiful golden brown. I could have made myfamily happy. I could have been a better man. I could have been a stronger man. I could have actually just been a real man. Butinstead I failed everyone around me and let them go hungry. I don't think I can ever forgive myself for this. Read more
I?d give 0 stars if I could. We ordered pizza and wings for delivery at 5:10. It was supposed to arrive at 6:10. Three phone... calls later, it is 7:51 and we were told that it literally just went out for delivery. They didn?t forget our order, they justtook forever to make it and get it to us. If it gets to us. Still waiting of that pizza and wings. Read more
Jada is rude and disrespectful. She accused me off being disrespectful to justify her hanging up on me twice. Food was cold and... awful. Took 2 hrs for delivery. We called to let them know we would pick it up and they were short and told us if we get therebe for DoorDash they would be able To hold it. Stay away call a local pizza place Read more
The deliver guy had trash fall out of his car when he got out? there was trash at his feet by the gas and brake pedals and in... the passenger seat. He said I had to sign a receipt and couldn?t find it. It was a disgusting delivery experience and the pizzatasted like rubber. Disgusting pizza. First time in Milwaukee and we wanted to try something different and we are now regrettingit. Read more
Absolutely horrible. Burnt my pizza and had no idea what they were doing. Used to love jets but this made me never want to come... again unless they seriously get their act together Read more