Reviews for Wawa in Brookhaven, PA
Repeatedly get my orders wrong, and usually take a long time to get the order done, incorrectly. Example, a buffalo chicken... quesadilla is supposed to have buffalo sauce on it, otherwise its just a soggy chicken wrap, pretty gross, and yet this hashappen to me more than once at this store. That's just a sloppy, apathetic work ethic. Read more
Lately with the exception of a few. There's nothing but workers with nasty attitudes. I spen Close to if not 300.00 a week in... this place. I went up and very politely said hi excuse me order # 584 and before I could get my statement out the wicked witchof the wawa said in a nasty ATTITUDE and raised voice. IM FINISHING YOUR ORDER NOW. All I wanted to do is ask for a side ofpickles because the computer doesn't give you the option. I stopped coming here for months last year with the exception ofcigarettes. I'll do it again. Wawa is letting the trash they hire pull them rite down. Read more
Makasha ( I think that's her name) was working the register. She was super friendly and very nice! Today is 2/22/22 and it's... 9:48 pm. She deserves a gift card or something! Very helpful! Read more
I frequent this wawa everyday. Once in the morning around 6 45 and once Round 2pm for lunch. I love this wawa but This morning... really turned me off. Not naming names but 1 person in particular is very rude and nasry to customer. I see it more then i dont.Also open more registsrs. People got to get to work and the line being almost out the back door is a joke. Love the iced coffeeand wawa tea though. Plus the new premade breakfast burritos are alwayys great Read more
I frequent this Wawa. Food is consistent. It just takes so long for them to make it because employees are short staffed. Extra... staffs are needed during power hours. Retail 101 Read more
Associates talking while I am waiting at an open cash register. Associates eventually walk up after seeing me standing there... and seeing my items on the counter and one says are you ready. I said yes. She says I'm not at this register. I'm at the oneover there. (On the other side of the counter) She placed a closed register sign at the one I placed all of my items down atand walks to the outside. Nonchalant. No care in the world. No big deal attitude. I would've definitely taken a moment as amanger to re-train her on good customer service techniques. If you are a cashier...keep your eyes on the register instead ofhaving an unrelated conversation or any relevant conversation that help your customers, but yet actually inconveniencing yourcustomers. As soon as I saw a customer I would've stopped the conversation and immediately went to the register to assist.. Mychoice of wording to the customer would've been...My apologies sir for the wait. This register is actually closed. Let me puta sign here and again I'm sorry for that. Here, let my get your items and if you could meet me over at the other register I'dgreatly appreciate that. At the end...again sir, my apologies for the wait and hope you have a good night. Not the passiveaggressive who cares about the customer, but kill em with kindness in tone but not action show. Read more
employees at the registers are GREAT!! THE ONES COOKING are horrible there sooo lazy, I asked for a hash brown and was told it... will take 19 minutes, I order this every night so I know they can put it in the front ovens for half the time but I didn?t sayanything about it and said yes I?ll wait. After sitting there for 30 Minutes the women I spoke with to order said ?are youreally going to wait 19 minutes for the hash browns? SHE NEVER EVEN STARTED IT! I got a refund & left, won?t be using this wawaEVER AGAIN & I LIVE RIGHT DOWN THE STREET!! Read more
Nice store nice employees. Clean restrooms.