Reviews for Dunkin' in Brooklyn, CT
They were very nice fast amd well prepared food for a Dunkin, and the place has a lovely lounge for relaxing while enjoying... coffee ?. This Dunkin seems to have rough edges so please souble check your drinks and orders but when i went inside and ordera decent sized request they did get it right but my experience will differ from yours but worse giving a try. DEFINITELY worthstopping in for relaxation while trying to eat! Theres that to look forward to staff was nice to me and so i mean each day isdifferent so be mindful Read more
Made my maple bacon sandwich wrong again.. They put yellow American cheese instead of White cheddar and 2 pieces of regular... bacon.. With the amount I have to pay for the food it should atleast be correct!! Read more
Extremely unsatisfactory visits. Over charging items. Why are Carmel swirl shots (pumps) only 2 for a small. ? If I want extra I... should not have to pay more. I should also not have to pay $15 for 3 different coffee?s. I should have a pleasant experience anda better morning once I get my coffee and I don?t ever have a pleasant experience. This Dunkin Doughnuts is in Brooklyn CT Read more
Dude who worked front counter was rude mad he had to do his job.talking under his breath because he can't work a register. Or... make coffee because he also butchered that. The workers just laying around on their phones collecting a free check. Read more
I went through the drive through hand both of my coffee were wrong. One of them was not mixed at all and wrong amount of sugar... and creamer. My second coffee has no creamer when I said 3 creams. Will not be returning to this location. Read more
They just don't make my coffee quite right at this location... don't know what's different, but its not good. Seems like... measurements for cream and sugar may be off? Read more
Normally this store is great. I always use the mobile app but this morning it wouldn't accept it. So I went through the drive... through as I normally do and made the order at the speaker. My bad- instead of saying latte, I said espresso. I got to thewindow and was handed two cups. Both of different weight. One was labeled medium coffee and one espresso. So I handed them backand said one wasn't right and the other felt light. A woman with blonde hair and no mask (who was working the ovens and makingfood) began explaining the difference between espresso and latte in a rude one. She actually said when you say espresso youdon't get a latte. So I replied, I come here everyday. I know the difference and made a mistake. She turned to me and said,"Well, we work here everyday, so we know the difference." At that point, having been chastised, I asked if there a manger. Shesaid snidely, "that would be me." So I asked who her boss was. She said I'm actually the GM for the region so you have to dealwith me." Her smirk was not only rude but challenging me to say something more. I asked for her name and she paused beforeanswering me. Nicole Powers. When I pulled away I immediately called corporate. I'm awaiting a phone call from theowners. Normally I would just eat my mistake, but this woman berated me in front of her staff. Customer service is not where shebelongs. Read more
Glad I ordered ahead to still sit in a drivethru for 15 minutes since the dining room is closed. I always have high hopes and am... always disappointed by this dunkin Sorry update to review, ended up waiting 20+ minutes for cold food, didn't have all mydrinks. They then tried to give me the wrong food 2 more times while still sitting at the window. Just drive to plainfieldbakers dozen and get better food faster Read more