Reviews for Baskin-Robbins in Brooklyn, NY
They didn't give me my scoop of ice cream for ice cream day even though they were giving it out to everyone else and even denied... when I told them. Then when I got a large milk shake barely put any ice cream in it cause they were running out cause of... youguessed it... Ice cream day. -_- Read more
The Ice Cream tasted like foam one day.
Horrible...Manger is disrespectful. I purchased a mug. I was in rush so I didn?t check it was broken. When I saw it I... immediately came to return it. But manager accused me for lying, he was keep taunting me for that. He denied to refund. I didn?ttook anything anything else I even didn?t get my money back. I was speechless with their customer service and I just left.Management need to work on this store customer service and need to talk with managers. Read more
Horrible Experience. Do not spend your money here. The manager yelled at me and made a seen claiming Baskin-Robbins doesn't... offer anything free. I had a coupon on the app with a barcode for a free ice cream and he claimed he didn't know anything andjust kept shouting "nothing free at baskin-robins." He told me to call the company but it was a weekend and the company onlyanswers calls during the week. After the code scanned through they said it didn't come up on there system but on my app the codewas gone! That means they lied and used up my code and blamed me and said something was wrong with my phone. Eventually theygave me the free ice cream with a scowl on there face. Good to know this is how they treat there customers because I won't becoming back. Read more
It's located inside the Dunkin Donuts. Nice staff. Always busy though.
Good ice cream flavour and so many good items,,,
This place is gross. The staff is a mess. The ice cream is not up to it's necessary quality levels. The locals use it as a... hangout and make it difficult for customers to shop. Avoid this place like the plague. Read more
Really bad customer service !!!! REALLY BAD MANAGER & RUDE DONT COME WASTE YOUR TIME HERE !!!!