Reviews for Carvel in Brooklyn, NY
the ice cream is super good. disclaimer: this is america so the medium size is actually huge. i got a birthdsy cake here. good... food Read more
This Carvel ice cream shop has been around for maybe over 20 years and I mostly came here like once a year 5 an more years ago... when they had the "Free Cone Day", there were huge lines of 25 plus/minus people in the queue to get their free, promoted coneof ice cream. Couple of says ago I decided to pay this place a visit because I knew that they changed theirbranding/signage/color-schemes from the "old/pink" 2012 scheme to the "modern" colors so I hoped that this place would improve,but to my disappointment its only the signs, flooring and paint that visually changed, the customer service and overall storeexperience still remained the same. The good thing is that they have several soft serve ice cream machines, each with 2 flavorsto choose and hard/scoopable ice creams in wide assortment to choose from plus the toppings/fixin's such assprinkles/crunchies/candies and sweet waffle cones/cups. The bad things about this place is that the guy behind the counter waskind of grim and seemed disinterested [he did acknowledged me after a while, but he just seemed like his mind was concernedabout something else]. Another bad/negative thing about this location is the store sign with visible rust underneath and thebird dropping/poo on the side [in 2012 it seemed like they had the anti-Pidgeon spikes on top of the sign. Third negative aspectis that they don't have any Carvelite [light ice cream] to choose from. The final negative aspect is that this place is just tosmall and has the "buy and get out!" vibe about it; there are no tables to sit at and enjoy the ice cream at other than countertop at the center of the store that has the choice of illustrated 6 soft serve flavors and cake customization choicesheet on it. I just don't think that the owner seriously cares about this Carvel. I hope that this places improves and that theowner steps his game up. Read more
The complaint I have is when you walk in the Carvel on Bay Parkway and 65 Street Brooklyn NY it has a gas smell and I complained... about it to them . The ???? Cream still taste good. Read more
Great varieties of ice cream, shakes, cake? there are no sugar free products but great selections of sweet dessert with ice... cream! Everyday it has some sale product! Excellent and great location! Read more
They are good I Love the drinks there in my neighborhood but they need to package their drinks better for uber eats I had get... refunded 3 times and able to drink my shakes because they were destroyed spilled everywhere cracked cups. They say it's not onthem because they know how they packed it, but it is because they dont package it right than uber goes crazy. They suck at packing drink and than uber goes a step further and ruins it more. I no longer use uber to order for them Read more
The staff is very friendly and nice. A great place to come here for birthday cake. They open very late in case of any last... minute purchase. Although it is a small place they have a good variety of premade ice cream cakes. This will be my go to placefor cakes. Read more
The staff here is beyond amazing and nice. Every time I go into this location the staff is consistently friendly, helpful, and... patient. I watched as another customer changed his order 4 times after it was started, and had a lot of questions, and theperson behind the counter was nice throughout the whole thing and quickly changed gears to the new requests. They areconsistently performing at an exceptional level. Read more
I made an order on Uber Eats and when I got it, there was something missing and they couldn't do anything about it, I don't know... how dumb you have to be to not be able to count. I want my money back. It's not Uber eats fault It's yours, This happened beforeas well. Who is reading the orders there, have they finished school? Can they count? Today I'm leaving a 1 star review and eventhis is too much for you, too bad there's no half star. Read more