Reviews for Dunkin' in Brooklyn, NY
Pumpkin spiced latte was made without any pumpkin. Didn?t add whipped cream until I insisted even though I was charged for it.... iced drink literally had no ice. Rude cashier couldn?t make one simple drink properly??? Read more
Waited half an hour to get frozen, frozen egg bites and cold bacon. Unbelievable
Great coffee and donuts. Kid friendly. Pet friendly. Wheel chair accessible.
Most employees are nice, but some are utterly miserable. I?ve had my online orders stolen twice and each time they have replaced... it. However it takes forever for online orders to be made. Most employees are kind but there are a few who are rude when you askthem about your order - doesn?t matter if you placed it mobile over 15 minutes ago, they?ll snap at you saying that they?reswamped. I understand it is difficult during morning rushes, but saying something like ?sorry about the wait, we?re a bitswamped. your order will be ready soon? instead of raising your voice is much better. oh well. Read more
Don't worry about placing a pick up order because you will be standing around 15 minutes just for coffee everytime!
Went for a hot chocolate, place was empty .. exempt me & 3 employees. Was their during the snowstorm - and was exhausted from... shoveling. Just wanted my hot drink and to go. They were all chatting away .. finally I got my stuff , paid .. got home. Phew.. but , after I sipped my drink I realize my hot chocolate is a coffee. Either their not smart ( I?m being nice ) or superlazy. 3 employees for one order and they mess it up. So walked back 5 blocks in the snow , walked in , and they were in a fullconversation again. Nobody to help me. Crazy ! I had to interrupt their personal talk , to get my drink fixed. Then she told meI can throw away the other one. Unbelievable, that such a large corporation DUNKIN , that pays so much rent , for a primelocation , hires people with such poor work ethic. Seemed like I disturbed them - to re order My drink after they messed it up.: / Not going back to that location again - bye Read more
I order for delivery from this Dunkin? Donuts and half my order was missing. My matcha drink didn?t even look like a green... matcha. They need to be more cautious! Read more
Waited 20 min for 2 wake up wraps. To be fair, this was before the renovations, but still