Reviews for Dunkin' in Brooklyn, NY
Stay away from this place, worst customer service ever. You will find yourself waiting on line for the longest. These place... needs to train their employees better. Read more
Most days I can give a 4 or 5 but today I must issue a 3 my croissant is burnt. Breakfast was a disappointment today and again... on October 3rd 2022 another burnt croissant Read more
Worst place I?ve been to! Online orders only seriously? And the store isn?t available on the dunken website! The original pull... door doesn?t work so we have to go into another door with a tiny sign that says online orders only that one one noticed. Peoplekeep coming in walking out. To the store owner you could do better. Read more
Gets particularly busy during the morning rush hour. Small space gets crowded quickly. They do work very efficiently to keep the... customers moving. Ran out of straws and napkins by 9:30am on the day we were there. Read more
Mornings can take very long to receive your order. I mobile ordered through the Dunkin app and they messed up the order or... didn't have it available like 6 times. I ordered a tomato pesto grilled cheese sandwich on the mobile app ten minutes ahead. Ishowed up and was ignored for 10 minutes and it was not busy. I decided to ask since no one acknowledged me. and turns out theydon't have it. I'm a regular but after that maybe not. Replaced it with a bagel with cream cheese and it was burnt with littleto no cream cheese. Read more
The manager is so rude and love to argue with customers. Customers can be standing right there and he will be talking about... them. I was charged twice for a order on the app and he refuse to give me my money back. Best believe I wont be going to thatstore again. Read more
They do a great job keeping my coffee consistently good. To be honest, I feel bad for the management. They seem to be... constantly understaffed and customers can be quite rude to them. I recommend ordering ahead. I order 5 minutes ahead and it'salways there waiting for me! Read more
Poor excuse for a Dunkin site. I have been to many and this is probably the worse for customer service (attitude of the servers)... and availability of product. Always a long line, but not worth it. Read more