Reviews for New China Wok in Brooklyn, NY
Unless you want plastic in your food and missing items, don’t order here. Unless you like your rice to the point where... you’re tasting the water that hasn’t been drained or if you like under cooked rice, don’t order here. Never ordering fromhere again. Read more
They sold me bad bad bad whiting fish on 1/19/2020 I should have known better. I order from here often and like the food and... based on this one horrible experience I will most likely save about $240.00 a month and my office co-workers about the same x's4. There was no possible way this was an error. We all know when fish is bad. I guess no Pork Chinese Food will replace NewChina Wok at my office. Today we will try the whiting fish and hope it too is not rotten. I have no problem in backing up myclaim on the rotten fish that stank even through the crispy fried exterior.. Ellen Read more
Worst service ever. Ever since new set up they are horrible. They mess up the order and when you try to get to fix they take... forever. They have like a hundred managers. Every time you call to fix your issue it a new manager. Terrible service. Thedelivery guy never has change. So he always rounds up then asks if you giving a tip. Order be 20.10 he comes to your door likeit’s 21.00. Made a 100$ order they messed up and now I’m waiting over 30 min to fix and they say the delivery guys has otherorders. I should come first. Truly trash service. Never will they ever see a penny from my pocket. Read more
NCW ***UPDATE*** Recently, I gave NCW a bad review... Because they were not serving “fried rice” although they were charging... us all for fried rice. Instead, we were being served plain yellow rice. [I guess NCW took notice] Since my negative review, therice is much better. Even my 81yr old mom loves the change in the rice. It's boiled like usual, now it's also fried ???? withChinese vegetables. (Thank you. Now 4 stars) We do appreciate and love our neighborhood “chinos” Chinese Restaurants... I amproviding this update with respect to the rice and a better more authentic Chinese style of rice is newly available anddelicious! I'm sure if they took NOTICE of my review regarding the food then NCW surely made every effort to adhere to the oldways of cooking than the express, cutting corners modern style. We appreciate you in the community and I pray for continuefortune through tough times. Read more
Quick and easy pick up. I was in TN, craving chinese food (real chinese food) so I went to ny and had me chinese food.... ??????????????????? Read more
Edit: Changing to 3 stars. Food finally came, thankfully still warm. Food is as expected, seems like the woman at the front desk... has no idea whats going on with online orders. Definitely room for improvement in the order process. To others... if you orderonline, call to ensure they get it. To the owner, train your staff and update your website so it doesn't say you are closed 7days a week. Would leave 0 stars if I could. Ordered through the online portal. Received verification. Called them an hourlater to see when it was being delivered. Then was told that they had no online order system and the "owner" would call. Ownercalled me and hung up. Will absolutely NEVER use this place again. At least make a small effort to rectify the problem. Seemslike a complete scam. Read more
Friendly staff and very helpful. Food was prepared super fast and was quite tasty. Portion size was very generous and there is... seating for a few in the front if you want to eat in, but very drafty. Read more
Very nice customer service and fresh food