Reviews for Papa Johns Pizza in Brooklyn, NY
I ordered 4 pizzas , 1 cheese sticks, 1 garlic knots , 1 cinnamon pull apart, 1 chocolate chip, and 4 drinks all using the... special deals. 2 pizza deal ( 2 medium 2 topping pizzas $13.98), ( MIX MATCH two or more items for $6 each) (4 -20oz beveragesfor $6) I used my $20 rewards towards it and the final cost of it all was $42.95 after tax. I picked up the food and tried toverify that there was eight boxes total and 4 drinks so he spoke to my daughter who placed the online order and he said "yes itwas there" I left the store with a big bag to carry it all in and found out it was not there. I live three blocks from them andcalled them about it, they said it was still in the store. They reheated the chocolate chip pie and took my home address todeliver it. An hour passed and still no one showed they "called" and "left". They called the wrong number and I called themagain and the person was rude to me. I asked for the manager, I was on hold for 6 minutes until a man answered I found out itwas the same man and even more rude to me. He said I "dropped" it or "lost" it and that "they don't have it" but I insisted, Isaid " excuse me , I need help I didn't get one of the deserts I paid for" I asked for help for someone to figure out whathappened that my online order says I paid for it and never got it. I demanded for it and they said "okay we'll send it". Hereheated the same chocolate chip pie again and delivered it this time it took another hour. It was 5:47PM when the ChocolateChip Pie was delivered to me and I was standing outside. I'm confused how it took them from 3:00PM - 5:47PM to deliver thechocolate pie that I paid for and came to pick up from the papa john's and they almost made me pay an 5 dollars for the mistakethey made twice. I'm angry because I placed the order around 2:19PM, I leave work at 2:45PM it was ready at 2:42PM and I pickedit up at 3:05PM and called my daughter to verify the online order he spoke to her and said The Chocolate Chip was Read more
Best Pizza in the block, special thanks to Junaed great customer service. I will be coming back soon.
Good pizza, great spicy buffalo wings, everything is great. Id don?t know why its not crowded at some times? Maybe cus of the... pandemic. But its a good nearby pizza place near me. Read more
I ordered online and never got my order but tracking says it was delivered. The driver never rang my bell or called my phone.... Horrible customer service. I called the store and was told they are not allowed to go inside buildings or ring bells!!!! So Icalled customer service and they stated that is false!!! So if any employee tells you they aren?t allowed to ring the bell or goinside a building that is a lie!!!!! Read more
What can I say, my daughter is happy and that makes me happy! They have been consistent with their pizza, thin, regular crust ... always consistent! Delivery is always on time and courteous! Read more
Horrible service. Driver did not want to bring the order and leave it in front if my door. He told me to come outside. I have a... broken leg, can?t even come downstairs. Ended up calling their manager, manager did not even care about that. So I had to ask myneighbor to come and get the delivery for me. Do not even get a delivery service from that place. Horrible experience that Iever had. Read more
They don?t sell slice pizza ???? anymore . You have to order full of it . Interesting ????! It?s too much for one person l have... to look somewhere else . Read more
quick delivery and polite employees. Best pizza in the block