Reviews for Pret A Manger in Brooklyn, NY
The staff changes frequently, some are nice and polite, some are distracted and often get my drink wrong.
They closed much earlier than their advertised hours. I ordered online through the app, got to the store and they turned me away... without giving me anything to compensate. Read more
Stopped for coffee. Quick service and good location near all office buildings.
Often three times a week at Metrotech. Noticeable increase on the prices, reduce on the sandwiches size, fillings, soups?... amount and overall quality. The worst was the big piece of onion skin in the lentil soup, in the last week of April. That shouldNEVER happen anywhere, especially in a place that primes for freshness and artisan approach.???? Read more
Extremely rude staff - the staff became angry with me for not knowing that sugar came separately in my regular iced coffee. I?ve... never been spoken to like that by a customer service representative ever. Will not be returning. Read more
Really bad management!! It took 20 minutes to get a cup of coffee?One person behind the counter 4 PM while other people are... restocking shelves even though closing is in two hours Read more
Staff are really friendly then even asked me to play a game for a free latte!
Hot Chocolate? More like milk froth with hint of chocolate. Had to throw it out after few sips. Bad experience.