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Reviews for Five Guys in Broomall, PA

Joseph Williams 1 year ago
1

Exquisitely bad customer service. They have an exit blocked off, forcing customers to walk around a construction area, rather... than be able to enter the store properly. When I went to the counter to inform them that I was there to pick up a doordash, theytold me to "go down there" with a vague point. I then stood by the pickup area and waited to be engaged. I wasn't. If I hadn'tasked them about the order I suspect I would still be standing there waiting. Once I did confirm with them that I was there topick up an order (which was already sitting there ready btw) the person working the counter decided to do a lot of work withfood, before handing me a completed order. The store needs a serious retrain in customer service ethics. If you want burgers, Irecommend going to the Wendy's in the shopping center instead. Read more

Caleb Cartwright 1 year ago
5

I used to complain about the prices here but now pretty much every other restaurant has caught up and you just can?t beat the... quality of their food Read more

CYNTHIA STEVENS 1 year ago
5

The hamburger was juicy & delicious. Fries cooked well and service was fast paced. Loved it??

Kevin McCarthy 1 year ago
4

Delicious burger and fries, a hair on the pricey side , but no more than other decent burger joints. On of my favorites

MountainMan Vinny 1 year ago
1

Food smells like they did not clean the grill for over 2 days, and the meat was undercooked! For this price I would do better... at Mc Donald's. Also my son was so proud to take me here to eat, so I did not mention it to him... Read more

Gary Sharp 1 year ago
3

Went in not too busy... gentleman at the register was very pleasant.. alot going on in that place with the construction. Only... thing I.can really say is.the girl who was working was like tossing the buns onto the grill... standing a few feet from.thegrill and throwing them over to the grill one bounced and got something on it from.the grill and she like flicked it off... Read more

Kevin Yu 2 years ago
4

A bit surprised by the recent bad ratings. Other than the one time where I had to wait 10 minutes longer than expected, I've... only had good experiences here. We ordered from them twice over the past month and burgers came out exactly how we orderedthem. The fries were fresh and hot, not to mention the usual Five Guys way where you get waaaaay more than you expect. Whilethe customer service isn't the best, I haven't had the bad experience that other reviewers mentioned and they're still betterthan many of the other local fast food joints. If the food wasn't so deliciously bad for you, I would order from here way moreoften. Read more

JD Roy 3 years ago
5

Great food and fast service.