Reviews for Five Guys in Brossard, QC

My wife and I had lunch at the Five Guys restaurant at the Dix/Trente shopping mall on Monday, December 5, 2023. I ordered a... large cheeseburger and fries and a small burger and small fries for my wife (she was occupying a table at the time of my order).In response to the cashier about condiments for my order, I asked for raw onions and mustard. I didn?t order any condiments formy wife thinking she could customize her burger afterwards. After being served our order, my wife returned to the counterrequesting her un-dressed burger be ?all dressed? by adding some ketchup, mustard and relish. The immediate response from behindthe counter was: ?Do you have your receipt?? which she did not have. There was no explanation provided as to why this wasrequired. She left the counter with her undressed burger and returned to our table insulted, angry and upset. At her request, weate and then left So, I?m left pondering why this franchise would be so reticent to fulfill such a simple verbal servicerequest. There are some possible explanations: - Would the addition of a dab of ketchup, mustard or relish bankrupt this FiveGuys? Probably not. This was not like asking for additional cheese or bacon, which were clearly shown as extras. - Was askingfor condiments after the order was handed over to the client break some unpublished restaurant process? Probably not, there wereno such rules posted in the restaurant. In addition, I asked for a simple plastic glass for water and was given it by the FrenchFry cook without hesitation. - Was this the response of a misogynistic employee who said it to my wife but would not have theguts to say it to my face? Possibly, but I have no proof either way. - Would I be aimlessly walking around Dix/Trente with anundressed burger intending on stealing condiments from Five Guys? (You can answer that one). Suffice it to say this employee?sresponse ruined what would otherwise have been a pleasant lunch. My recommendation is to avoid this restau Read more

The service is quick and the burguers are very taste..also the toppings are served in the exactly quantity....the fries are... crispy with a.lot of flavor...???? Read more

Staff was nice and environment was bright enough cause of the windows. The burgers are made from fresh ingredients, but inside... the meat there were a lot of small hard pieces of eatable soft bones. The feel of eating the burger was a bit weird for me, butoverall the experience was good! Read more

I love Five Guys! The food is great and the staff is awesome. Great burgers! I recommend dining in as the atmosphere is... really cool. It has a nice vintage/retro diner look/feel to it, which I really enjoy! Read more

Clean, fast service. Five guys have great fries so I had to do give it a shot trying the poutine. Fries are decent , sauce is... good but the cheese they use melt too much and taste bland . With proper cheese curds I think that could be a hit. Read more

Great place, I always come back 20 min before the end of the day and order a full meal. Great deal burger is the best in town,... highly recommend, parking outside the store by night. Enjoy ;-) Read more

Burger is on the pricier side but definitely worth it. Super juicy and filling. They?re poutine are on the saltier side fried in... peanut oil. Nonetheless one of my favorite burger place. Read more

The hamburger was delicious! The patties were well-seasoned and juicy along with the variety of toppings. All-dressed with... grilled mushrooms and jalapeño peppers, toppings normally not found in other fast-food joints. The cajun style fries were supercrispy, flavorful and not salty at all. Finally, the strawberry milkshake was delightful and surprisingly not too sweet. Ketchupand napkins were provided without having to ask. We will definitely be back! Read more