Reviews for Dunkin' in Brunswick, GA
Coffee was really good, Sadly staff is very unfriendly. They act like they don?t want to be bothered during work hours? one had... a video chat going while we were there which is something that should be done during off hours! Read more
Thoroughly disappointed by this Dunkin. Generally I'm a big fan of Dunkin Donuts, but at this location the interior was sad, the... employees were mean, and then when our food came out they put the wrong names on the food and never told us that it was ourfood. We sat there for 10 minutes waiting for our food, and then when I asked where it was they rudely told us "it's already outthere." Mind you, we were the only people in the shop, and they never even bothered to tell us the food was ready. Read more
I do not understand why the owner chooses not to be there especially with hiring shortages, product shortages, etc. When I go... during the evening hours, that is to say after 3pm, the Brunswick location seems to run out of product. I find this interestingbecause when I frequent the business on Altama Avenue during the day (before 3pm), there is normally a delivery 18-wheelerparked out back bringing in product and my orders are never an issue. I am guessing it is because there is no leadership in thestore and the franchise owner "believes" they are making money (or not) based on staff. I am here to say that the staff in theevening hours do not work hard at all. If I am the only car online, it takes forever to make my order which normally is done bythe time I get from the speaker to the pick-up window. I normally only order one item so this is mind boggling to me. Sometimes when there are 2 to 3 cars online, they make the cars wait until the car at the window has left and then they take thenext order and then wait for that car to completely leave the drive through before taking another order. Many times, not just acouple, the staff at the drive through will say: "At this time we are unable to make "this", or we cannot make "that". This isthe most frustrating. I have to mention that if I go in the evening and they are unable to make my order, if I go the very nextmorning, early, they now can make it. I have spoken to some of the nicer staff that there are workers who just are there forthe paycheck. The reality is that the staff is doing a disservice to the customers and the franchisee. Just my 2 cents. I amsurprised there are no "check rides" evaluating their own business. Thank you for reading. Read more
this was the worst service i have ever received. our iced coffee wasn?t iced there was no cream or sugar in our drink when we... asked for it, then when we asked for them to remake it because it was not what we ordered the lady tried to argue with us andgot disrespectful. Read more
They don't mind saying things about you in front of you to their coworkers. Bad attitude top to bottom, starting with the... managers. I must have come on a bad day and ordered too much because they simply couldn't handle a $53 order and ring it upright without complaining. Read more
They lie.. I asked at the drive speaker if there were French cruellers and was told yes. I did have A DIFFICULT REQUEST... APPARENTLY BECAUSE AFTER I ASKED FOR MY ICE TO BE IN A DIFFERENT CUPTHEY BECAME QUITE RUDE!!!!THEY ONLY GAVE ME HALF OF A CUP OFMY SUNRISE COFFEE AND THEN TOLD ME That there were no French coolersI then told the young man thatThey just told me they had Read more
Very much in the Christmas spirit! I loved it! Staff was really courteous and friendly! Even the donuts were decorated for... Christmas and They were priced normally! All in all one of the best Dunkin's I've been to in awhile! Read more
Great morning crew. Visit every day and they are always so friendly and fast.