Reviews for Subway in Buckeye Lake, OH
This is the worst subway I?ve ever been to. Super dirty and the lady was extremely rude. I could not believe how rude she was.... Worst customer service. Read more
9/15/22 I visited the empty store at 4pm. I understand the associates were busy washing dishes in the back but I waited a couple... minutes before being noticed (No problem). The Assistant Manager walks out and states they were busy in the back (No problem). Iresponded with "That's ok I'm not here causing any problems" and the lady instantly disliked what I said. After a long fatiguefilled day, the last thing I want is problems.. and every time I come to this Subway or the Hebron Subway, I just have problems.First, I never dine-in but have been charged for dine in (with tax) several times. Second, I noticed the price shot up AND somefranchises are taking away meat from their subs!! So this lady makes my Philly. I had to order for my fiance who was at homeworking and hungry.. and she wrote me "Italian on Italian". After I tell the associate that I need an Italian, I was met with aslightly unconcealed attitude. I ignored it, but paid attention. The lady puts the 12" and 6" into the oven.. sets it to the 6"timer and barely "toasts" the subs. The lady makes MY sub all fast and pushes it aside.. doesn't ask me what I want on it, justskips to the Italian sub. Again, ignored it but paid attention. I gave her the list of toppings as written to me and then askedfor spinach on my Philly (Yea, trying to eat healthier here don't judge). The other associate was at the register now. Total$17 and change. Here's when I said something.. I asked if I was being charged for the Philly or the Steak and Cheese. When thislady made the sub it looked like she did a regular amount of provolone cheese because they're halves, there were 4 halves onthere and I couldn't see if they were doubled or not. Because I asked about the price and the product I was met with utterhostility.. she went off telling her associate that I was absolutely rude from the beginning and I did this all throughout herinteraction with me.. I asked if she was the manager and she told me she was the assistant Read more
Daughter and I went in after I got off work so we could get dinner. First, we waited for 10 minutes for the employee to come to... the front of the building. Second, she proceeded to tell me that if I had a third sub I should have told her that way shecould?ve toasted it with my other two subs. Third, every time we stop at this location there is never any meatballs foranything. The woman taking our order was older and looked messy, with a very poor attitude. Regardless if I have a third sub ornot, you do not talk to customers in such a way. Very disappointed in this location. We will go to the Thornville subway fromnow on. Read more
Stopped and asked for a steak and spinach wrap. Told us we could not get just the meat heated she told us they didn?t do that.... ????. She was not very nice about it. Went down to the next exit ordered the same thing and first thing she asked was ? Do youwant your meat heated?? ??????????? I don?t care if you have worked there a year every other subway I have stopped at ask thisquestion and it is an option. We won?t be back. Read more
Would be better if they would bring back roast beef ..but during my visit at this specific time. The young man working got... pretty busy. He held it together, gave folks discounts for the wait. Very nice, he wasn't crabby cause he was busy. He wasjoking with the customers and holding his composer really great. I'll for sure visit again. Read more
They make it so difficult for you to order for a crowd. I called the store to order eight sandwiches and was told they don?t... take orders you have to order online. Go online it will only let me order six sandwiches. No where on there did it give me anoption for condiments so in comments I asked them to add condiments and cut them into smaller sections. They were out of some ofthe meat and when I went to pick the sandwiches up I asked for condiments and I was told I should?ve done that online. That?scute because online did not give me an option for condiments. It says add extras but it was not condiments. They were not verywilling to help out either. She acted like I was asking her to give me 15 free sandwiches when all I was asking for wascondiments.How about we go back to pick up your phone and take a persons order especially if they want to order more than sixsandwiches. Read more
Just ordered 4 subs from here through door dash, delivery was great but the food was horrible.Two out of the four subs couldn?t... have been more wrong. It was 2 clubs with a few vegetables, cheese and some mayo, nothing special. Less than half the veggieswas on the sub, one of them had no cheese and the other had the wrong sauce. I get the same sub every time I go to subway and Ican say I only got half the items. The receipt shows the correct way we wanted them but it wasn?t even close. $35 for 4 substhat only 2 will be eaten. I haven?t had this location in a while and now I remember why. Read more
Subs were cold not toasted had barely any vegetables was thrown together on smashed bread and had the meat and veggies pouring... out I will not being come to this subway again Read more