Reviews for Sonic Drive-In in Buda, TX
I guess it's common practice to use old grease to cook food for people paying for it. The last three times the tator tots,... corndogs, pretzels, fries all taste terrible! Sonic used to be the best and we used to eat sonic at least three times a week.And I would like to say it's only this location but it's not. This location has an issue with 4 stalls that I know of that thecredit card reader doesn't work so you have to send your card with the car hop to pay and it takes way longer than just scanningyour card on the menu podium. My family is about done with sonic and it's rancid grease! Read more
Ordered 3 Rt 44 Cherry Limeades on app...pulled into stall, gave stall number on app and then proceeded to wait...and wait...and... wait. It finally said a server was on her way with our order; however no one showed up with our drinks. Cars all around usthat came after us were being served and our stall was lit up and working. I pressed the call button multiple times and no oneanswered. I finally flagged down a server and she was like ohhh was that a make ahead order. I replied yes and she said ok letme check on that and get it out. We waited another 8 min before it came out. We were there a total of over 25 min waiting for3 drinks (and no, they were not that busy). This is not the first time this has happened to us at this particular Sonic,sadly...but it will be the last. I will go to a different Sonic or QT's down the road! Read more
I stopped at sonic to pick up some ice for a birthday party thinking it would be a quick trip. I placed my order for 3 bags of... ice and after 15 minutes no ice. Gradually the severs would come out with one bag of ice looking around for who it might belongto, I would tell them I actually ordered three.. the would return to the building with the ice never to come back. Finally oneemployee gave me her bag of ice and told me she would go get the rest?never to come back. Still waiting on my ice. Read more
I?ve lived in the area for 15 years and always try to avoid this sonic. Every time I?ve been here in the past 5 years I have had... a terrible experience. I?ve waited for 20 minutes or they get my order completely wrong. Doesn?t matter if it?s drive thru orspeaker box or app it?s always just awful. Every other sonic is great! Not sure why this one always seems to suck so much Read more
Granted they were short staffed but we waited an Hour for 2 drinks and a medium order of poppers! And we ordered on the app! Had... people coming in after getting their food I go in and the manager says they will be right out I go in again and they gave me myorder right there and then, besides the manager hustling out orders the other 2 guys were taking their time Read more
Usually never post anything but worst customer service experience. Waited about 8 mins on drive thru and no help, then went to... park and another 5 minutes to order. Paid and then someone comes and asks for my card stating they had to charge me inside. and15 minutes to get my order. For 2 drinks. Read more
Was in line waiting to order at the speaker when a tall girl, looked like a manager since she was in all black with a hat yelled... at us to pull up. We figured the speaker was down. Got to the window, waited 10 minutes and no one came to take our order. Wethen thought that maybe the manager meant pull up to a car hop stall unit and order there. We were wrong again. We then waitedanother 12 minutes here with the button blinking and still no one took our order. By this time the drive through was movingalong and we were the only ones who didn?t get our order taken much less anyone acknowledge that we were there. So, we jumped on35 and headed to the Kyle location where we were promptly greeted and had our order taken with wonderful service. I get it, itwas a busy time? but several employees made eye contact and no one took the time to say ?hey, be right with you? and when othercars started getting help this was our breaking point Read more
This was the worst experience ever. So disappointing. I couldn't even get someone to answer to take my order. Not busy either.... Slow, rude and they lied. If I order mozzarella sticks, and I ask if marinara was in the bag, and they say "there should be"and walk away..... But there wasn't. This place is absolutely pitiful. Read more