Reviews for Taco Bell in Buda, TX
We walked into the Buda location and after waiting almost 5 mins just to place an order, we were finally able to flag someone... down who took our order at 7:47 (based on receipt). It was not until just after 8:30 that we received our food, which was coldand packaged poorly with food all over the bag, and we had already been standing at the cashier area asking for updates for over10 mins prior to receiving our meal. The employees were not rude, but they absolutely did not care that multiple people weregoing on 20+ minutes sitting in the lobby complaining. We watched an employee walk out to their car and grab a bag of food forthemselves in the middle of several people asking for their orders that still had not been made. I love Taco Bell, and to behonest, I don't have unrealistic or even high expectations for any fast-food chain as of late nor am I one to spend my timewriting a review of a taco bell, but this was absolutely the worst experience I have encountered in a long time. The blatantdisregard for their customers, the lack of care for the quality of the food they gave me and my children after waiting theamount of time we did, and the complete waste of my time this evening for what ended up being a poor meal is why I do not intendto ever come back to this location again. Read more
Listen to the reviews STAY AWAY from this horrible location! When I went to pick up my order, I was told they did not have beans... for my items. The male worker in the drive-thru stated that my order would be canceled by him manually and that I would receivemy refund. I never received my refund, and the order was not canceled. I still received the charge and never received the food.I have been contacting Taco Bell for months, and each time I try to submit the information, the webpage reloads and says, "Thispage can not be found" Read more
Just went through the drive-thru was a bit of a way after I ordered but after that it went pretty smooth. I think somebody had a... big order beforehand and so we ended up having to wait a little bit but that was no problem cuz I think my food's pretty freshand I love that will definitely be coming back again. Read more
My Dad picked up dinner for us tonight. My son asked for nacho bell grande. My dad was assured everything was in the bag. He... gets home and of course there is no nachos. Our order is messed up almost every single time. If we've gone 20 times its beenright once. We go to this taco bell regularly because we like the food and it's nearby. We called to let the store know and noone answers. The only option is to leave a message. Highly disappointed again. I'm not one to complain but we paid over $30 &didn't get what we paid for. My son said at least the food was good ???? but everyone had to give him some of their food so hecould eat. I hope someone actually reads. Also we didn't get a receipt so it's pointless for me to drive to the store when Idon't have proof. Read more
Service was lacking. Dining room is closed more often than open so this time we used the drive through. Our order was... prepared wrong and we all know how that ruins a meal right away. It would be nice if whoever takes the orders really listensand doesn't just assume it's like every other order. The key to providing good customer service is to listen. Read more
This place is in need of new management or something they always have some issue or they are always out of something, if the... owner cared they would read these reviews. The product sells itself ?it?s taco bell? simple food and fast. I am to the pointnow where I would rather go to the long lines at Whataburger or Mcdonalds just to not be disappointed at this location. Read more
This location always has a problem. Every single day. It?s either no food, no employees, or no system. To see these reviews all... saying the same thing, it?s clear more than ever. This Taco Bell doesn?t support or appreciate their employees. Why is everyonequitting or calling out? Read more
Worst service in town. For the 3rd time in a row I drove off without even ordering. Waited in line for 20 minutes and only 2... cars moved and I was still 4 cars back. Tried to go inside on my last visit and waited at register to be acknowledged because Ihad a question, numerous times the employees saw me and never as much said hello. I would answer the survey below but I nevergot served to give an opinion on my food. Going all the way to Kyle if I ever want Taco Bell. Read more