Reviews for Auntie Anne's in Buffalo, NY
Agreeing with some of the other comments on here! Wow! The owner (or company) should be ashamed of themselves of having such... horrible service reps! Yikes! I literally walked away when she started rolling her eyes at me, because she had to explain thesize options? my goodness. Not good Walden Galleria! Read more
Food was fine, at least what they had in stock. But the attendant (Didn't get the name, but he's black and wears a red hoodie)... was rude as hell. I know how frustrating the fast food business can be, but c'mon man, lighten up... He's pretty unprofessionaltoo. Always on his phone, closing early. Aside from that guy, this was an okay visit. Nothing real satisfying... Read more
Denying service on National Pretzel day? (LOL) But seriously, hours are 11am-7pm. I?m here at 2pm with a store that?s clearly... open with pretzels in the heated case. I get told they?re closed... I don?t know what the real story was but I?m not buyingit. This is the main store I go to and the service is usually slow and not the most polite. Read more
Ordered a pretzel, I was Never given a receipt to do the survey like everyone else. So I have to write my review here. The... pretzel tasted like it was made yesterday. Hard and cold. Very disappointed. I havent Had Anne?s in awhile and always lovedthem, and thought it would be a good treat. But I guess Things have changed. If this is how they always are, I wont Be back. Read more
I use to come to this place all the time. But then they had to stop making the glazin raisin pretzel. (I loved that pretzel) I... do like getting the cinnamon sugar pretzel, and their original is still very good. The best thing about the Auntie Annie'spretzels are, they are so soft and chewy. They are the best when they are freshly made and are still warm. Read more
The service was great, but the manager however was making pretzels and using her phone without changing her gloves! Disgusting.... That is not sanitary st all, and for a manager to be doing such a thing is horrible. Also, the one cup of pretzel dogs I got hada half eaten one. Will never visit again!! Read more
Older lady with the glasses was nice and gave samples to all my kids. The prices are high but we did not have to wait long for... fresh pretzels. The best option when your family is on the go while shopping. Most recent trip: I am taking away 3 stars. Themanager Julie is nasty did not say hello or make us feel welcome here. She was very mean and rude to her younger coworker. Wewill not be returning. She is a poor representative for this company. Read more
So absolutely need a reform at this location. Horrible customer service, terrible behaviour. Find somewhere else to eat and do... your mood a favour. Read more