Reviews for BurgerIM in Buffalo, NY
I ordered my food through their online mobile app for myself to pick up in person. They gave me a 730 pick up time. When I got... there at 7:33 they told me that?ll be another 5 to 6 minutes which I was completely fine. I waited 40 minutes after thedesignated pick up time. For them to forget that I was even there waiting. All this over 2 burgers. Read more
The best burgers I?ve ever had. Not to mention it?s halal! Good burger spots that are halal are hard to find even in NYC!!
Amazing burgers and sooooo fresh, truly loved it. Great food ans experience over all.
I ordered an impossible burger, no cheese and no sauce for pickup, it was at opening, they had no other orders. The burger had... cheese and sauce on the top and bottom bun, I am vegan and couldn?t salvage anything even if I scraped it off. Total waste,tried calling and it?s a Google voice number that no one answers. $15 down the drain. I never write bad reviews, even if Ididn?t enjoy the food for locally or family owned businesses but I don?t like wasting my money and missing lunch, with noability to remedy. Read more
I got the trio and my husband got the grilled chicken sandwich. He was very unhappy with the portion and the fries were cold.... The trio tasted good (Spanish, chicken, lamb) but the bread was not warmed or toasted at all- like they just took the buns outof the bag and put the meat on it. I only got maybe five onion rings for an up price charge and they were cold too. There weretwo people working, I assume one was training but customer service was pretty meh. Giving two stars instead of one because itcould have been an off night and I like to give businesses by our home a chance! Was really hoping this could be a go to burgerspot as the prices were decent! Read more
Burger are not priced very well. Portion needs to be increased. But that is not the main problem service is sub par could be... better. The staff (Two young boys)was very occupied watching tv instead of making the actual food.Need to hire better chefs andnot kids who make your order according to them not the actual recipe. Burgers are very dry. Need to salt the fries. Chickenpatty should?ve been named dough. Due to the fact that there was barely any chicken in it. If you are going to charge highprices I am expecting higher quality in food. Looks like the store owner spent all the money of looks of the place andadvertising but forgot to spend it on the actual food it self. Very underwhelming experience!!! Read more
This restaurant was okay to grab some lunch around Hertel area. It was empty when I went there and there was only one staff who... was serving and making the burger. Ordered the crispy chicken burger and onion ring. Felt the whole order was small and didn?treally filled me, however the burger was tasty. Overall, this was a good restaurant to grab a small lunch. Read more
Once again my daughter & I chose this Burger King because the service no matter how busy is always prompt as possible, even with... long drivethru lines they keep things moving fairly fast considering!???? I'm a retired Head Store Mgr different company, so I'mnot being overly gracious in my survey. I'm that impressed!!???? I also witnessed multitasking when I pulled up to the lastwindow to receive my order which was just handed fresh & hot to the clerk. District Mgr; "Award this entire store staff withcash gift cards, they earned them"!! Merry Christmas & GO BILLS SABRES BANDITS!! Read more