Reviews for Boston Market in Buffalo Grove, IL
Great food. Especially like the meatloaf & the sweet potato side dish.
love the meatloaf. Not many choices on side anymore...although they still had a good Mac and cheese
While Boston Market in general has managed to stay afloat over the last couple decades, the food has not really improved. In... 2018 I would expect it to be fresh, and of higher quality. Now, Im not sure on sourcing or anything like that but I feel like BMcould benefit from a different approach. One that uses Organic, fresh sources and takes a more country rustic (think farm totable) design. The food generally is just ok, which is a shame because they used to be one of the better options growing up inthe late 80s early 90s. Read more
Mediocre, food has dramatically gone downhill. Dirty inside also. Food was cold and tasted off. Mac and cheese is not what is... used to be.. cheese is just a slimy thin liquid sauce with overcooked noodles Read more
No drive through.. But its a free-standing building. Very odd. Get a drive through, they have them at Boston?s in other states... so I just assumed you would. But its raining so I?m going to just leave without going in? just wanted to leave this note. ???? Read more
I think this BM location is really in the brink of closing due to poor management. As a customer-facing business, you have to be... consistent and accurate when you open and close the store. If it opens at 11 am, it means you are open to the public at 11 AM.This location was closed when it was supposed to be open. Stopped by today after so-so experiences in the past because I want tosupport the business but when I stopped by today, the employee said they open in 5 minutes. This means a. the employees are latepreparing the food in time for opening, and b. management is probably not paying ppl enough to be early to prepare. I left. Fromother reviews, store is closed at other times, too. So, when are you exactly open? Customers don't stop by anymore because ofthis. Too bad as I order take out all the time and this is off the list. I don't know know how it says 4 stars as rating as Isaw a lot of 1 star reviews here. Read more
Poor communication of store hours. I regularly drive there and the store is not open. They just post a notice on the door, but... it screws up my day by an hour, and I have already taken orders for my coworkers, it's a huge problem. I tried calling severaltimes to confirm they are open, before I leave, but the employees never pickup the telephone. Food is good, but the service islousy. Would be helpful if they posted updated hours on google whenever they close early or adjust them, which is at least onceevery week or two. Read more
They are not worth any stars. I get it it's Thanksgiving. They are completely unorganized. I witness a manager and an employee... get loud at each other. I will never be coming back again. I just asked for a couple turkey pieces. I asked the employee forjuice in the turkey pieces he said we don't have any juice. Really Rude Read more