Reviews for Chipotle Mexican Grill in Buford, GA
Ordered catering for a birthday party. Steak was AWFUL! It tasted like rubber. It was hard and could not chew it. The rice... tasted old as well and the chicken was blah. Never again. Going back to Mo's for sure. Read more
Can be very crowded at lunch time. Hours correct in listing. Limited seating inside. Not a fan of sitting in high top chairs... with a line hovering of your back while you are eating. Has to be something unsanitary about that. Drink refills here. Overall,for was ok, but limited meat given. Read more
We place for 15 people burritos bowl catering order for my daughter birthday party and but when we received the order it it not... enough for even 7 people. We ordered pizza after spending 200$ in chipotle that day because food is not enough. This location isdisgusting Read more
I have never been to a Chipotle this gross. The manager nor the employee care about the place. Let's start with the employees... hugged up at the counter when I walked in that should have been my first red flag. My husband got his food went to the bathroomand there was no sanitizer or hand soap. I literally saw a kid picking from the chicken bowl on the line and eating it with hishands. DO NOT GO TO THIS LOCATION!! Read more
I went to the new Chipotle at 2925 Buford Drive. I ordered a chicken quesadilla. The employee stated that I could not order in... person while standing right in front of him. He told me I had to order it through the app. Earlier this week, I ordered the sameitem from the Chipotle 1 mile down the road and asked why I had to order through the app. He stated that they no longer madequesadillas through the line and that I must order it through the app. After 6 minutes, the app was STILL loading while 3customers went through the line in front of me customizing their bowls. To require a customer to wait, download, and orderthrough an app they do not have or to require a cell phone is poor customer service. You lost a customer today. Read more
The service here was lackluster, as everyone on the line seemed to be in their own "little world," as they didn't work together... on anything and didn't seem to want to pay attention to the customers' orders. They weren't communicating to the back line andwas constantly waiting for most proteins. All seemed to not want to be there and not very pleasant. Dining area was not beingkept up with at all, with all tables dirty and out of sauces and plastic-ware. For tasted good when we finally got to it. Read more
I advise you to stay away from this Chipotle. Go to the other Chipotle in Buford. We ordered 5 bowls for pick up from this... place, and only got 2 bowls. My mom even asked the employees if there was only 1 bag and they assured us it was everything. Iget it?s hard times right now in the restaurant and service industry, but it?s so frustrating to drive all the way out therejust to come back with only half the food we paid for. This location needs more training from corporate or they should justclose down, because they are not equipped to provide the same service as other Chipotles. In the meantime, take your money toanother Chipotle until this one at the Exchange straightens themselves out. Read all the other reviews and you?ll see it?s acommon theme. Read more
First time trying this location, I normally would order from the other Buford spot but no UberEats drivers were available at the... time. Got the food and it was basically a soup bowl. Literally, almost a third of the bowl was liquid. From what, I do not knowsince I didn't add queso nor any salsas. This location is a hard pass, go to the one at 3350. Luckily, UberEats gave me a fullrefund. Read more