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Reviews for Burien Bigfoot Java in Burien, WA

Sean Hulderman 1 year ago
1

I've been coming here almost daily for the last week. It was nothing great to begin with. Today I waited in line to get a hot... chocolate. After telling the batista my order, she made my it and then when it came to pay she said the card reader was down andasked if I have cash. I almost never have cash and it's 2022. Instead of giving me the hot chocolate, which would be the rightthing to do especially for a regular and considering it was already made, she kept it. That's bad customer service. Not reallyimpressed for other reasons neither Read more

Susan Hood 1 year ago
4

Good prices for good drinks nice staff, you get what you pay for nothing to fancy, but overall great alternative to ten dollar a... drink Starbucks. Read more

Terra Graham 1 year ago
1

You can't purchase it receive a cup of ice water. How do y'all not have an option to purchase water?! I have to have water with... my coffee or I get a horrible stomach ache. My drink was iced and it was like they put two ice cubes in it. Drink was lukewarmand all the ice had melted before they handed me the drink. My iced drink should have ice in it and be somewhat cold!! Read more

Jessica Lopez 1 year ago
1

I been a regular customer, but today I Asked to have my coffee remade since it was flavorless and no taste of mocha got an... attitude in return never coming to this place again !! bad customer service ! Read more

Lauren Gaskill 1 year ago
2

I used to go to bigfoot all the time when I lived in auburn because they have the best drinks, friendly and fast service, and... good prices. Now that I live in Seattle, the closest is the burien location but I don't think I can come back there. It took us30 minutes to get through the line and there were only 2 cars in front of us who ordered around 2 drinks each. Service wassnails pace slow. I ordered the new seasonal drink and the barista told me that she hates making that drink because she had touse multiple blenders which I didn't know but felt bad about it. I tried to use my rewards card but was told that I needed toregister it online and that I need to know my number?? Which I never needed at other locations. And today I noticed that I gotdouble charged for my order! (Not sure if that is my banks fault or bigfoot but an inconvenience nonetheless). Overall thisexperience made me not want to come back to this location. I will have to drive further next time when I want bigfoot (alreadyhad to drive over 20 minutes just to get to this location). I am just mostly sad because I love and want to support thisbusiness but now it is too hard to get even mediocre service. Read more

Luna Cruz 1 year ago
2

I used to buy my Italian soda and it tasted good, but lately the cream tastes cut, it tastes bad. It gives me colic and upset... stomach Read more

Jessica_tiredmommy17 1 year ago
4

Very good. Don't normally get a blended drink. But sure glad I was in the mood. Order the mythical mocha blended... yum! Day... before I got a nutty yeti. It was good but not my favorite Read more

Mariah Whitman 1 year ago
2

I love there drinks but the line to get one is ridiculous. I usually wait 15-25 minutes. I waste my whole lunch break... waiting. Now my experience with every different barista so far has been rude or seems like they hate their job. Now sometimesthey get the drink wrong which is fine, it happens. But if they make the drink wrong and you don?t notice before you leave thedrive through. They?ve told me they won?t fix it. Now I?m trying to decide if there drinks are worth it or not. Read more