Reviews for Chili's Grill & Bar in Burleson, TX
1st waitress never came back after bringing drinks & and appetizers. After 35 minutes, I went looking for her. She was getting... ready to leave but was still there. Had to ask for a new waitress. Party of 5 almost left. 2nd waitress was great. Limited waitstaff. The food was great. Read more
Waited for 45 min. Before telling us our order never got put in. Still charged us for a full Dr. Pepper. Before leaving we... informed the manager what had happened and he couldn't care less. Never going back there. If I could I wouldn't even give it 1star. Read more
I will never come here again. First we had to wait for a table when there were several available. They change menu and didn't... have what I went there for. I got the nachos and the chips were burnt. The service was poor. It took several times to get thesalsa and not even our waitress that got it. The only good thing was they didn't charge us for my horrible nachos. Read more
Been waiting for 20 min at the front for a table when not only are there several 6 tops available, there are also 3 6 tops that... have food on them that no one is cleaning, the managers (2) just walk around doing nothing at all, no help, no nothing. Theycould be cleaning of the tables but they are holding the walls up, as a previous manager of restaurants, this is poor Service.This is definitely something that should be addressed and fixed. It?s very annoying looking at all the tables available but theydon?t want to seat anyone due to them trying not to use one side of the restaurant and keep there table use to a minimum. Thisis the poorest thing I have every seen. Usually they are very fast with the seating and they are not busy at all today, it?s1:16 on a Wednesday and they are not busy at all. 1 star service. We should have went to on the border. Read more
Always a great experience and amazing food! :) Highly recommend the big mouth bites!
our server (June 14th at 1:50) Emily was super kind, attentive, and sweet! she gave us such a pleasant experience. the food was... amazing, for such a good price! we got the 3 for me deal. i would highly recommend this location! always clean and staff are sofriendly. Read more
This was the worst visit that we've had at this location. We waited over an hour for our salads and then our order was wrong. ... Then the manager thought it was okay to continue to charge us full price for after we waited over an hour to get the wrong foodand then he said he would remake them and when we got home it look like someone had scraped left overs in our chicken. Read more
I ordered to go and my chicken strips were very cold which I could kind of understand even though from where I ordered is across... the st. Then I ordered a skillet queso it was put in a 10 oz but was only filled up to 5oz to top it off the fries were theworst thing of all there?s a picture below to show you what they looked like . Over all this is the worst experience I?ve everhad with chilis including there to go worker he was horrible & so rude , even slammed my door out of anger because I complainedabout my food! Chilis customer service nor food has ever been this bad . Read more