Reviews for KFC in Burleson, TX
This is the dirtiest restaurant I have ever visited. It smelled like something was rotting in the store. Trash cans where... overflowing and the table where gross with food on them. The employees where using barehands on food after touching a mop behindthe counter. They had food all over the prep table that was obviously cold and should not be served. Do not go here it needs tobe shut down asap. Read more
We pulled into the drive-thru at 9:56, thinking (and seeing) that the business doesn't close until 10:30pm on both Google and... the signs. We hear people laughing in the background of the speaker and someone says "hello?" we say hello back and he says thatthey were closed. I leaned over and asked "I thought it was 10:30?" Simply wondering if they closed different than posted. Thenthe guy says "here let me get the manager." After a couple of seconds, the manager opens the back door and says "We closed." Iagain tried to repeat my question, but after I got 2 words out he just flipped around and let the door close behind him. Closinga few minutes early if they closed at 10 would be understandable, though hardly acceptable. Closing over 30 minutes early isjust entirely unacceptable. I gave the benefit of the doubt seeing as their KFC sign reads "Now Hiring people who show up towork" they must be understaffed. But being completed ignored and brushed off by the MANAGEMENT made it far worse andinfuriating. The food here is a hit or miss, but the management, service, and our treatment here will be the reason we don'treturn. Read more
Ordered through door dash, but I called ahead to ask for some shredded cheese because I was doing a make-my-own famous bowl. ... Not only did the awesome woman who answered my call add the cheese but she loaded me up with gravy. The meal was delicious andit was prepared in record breaking time. Awesome job pplz. <3 Though my mouth was bigger than my stomach. This order made like3 famous bowls. Read more
Shouldn?t even give one star!!! We are visiting my mom for the weekend and were excited when we saw a KFC, we don?t have one in... our town. I downloaded and placed an order through the app so we could pick it up on our way home from swimming. First it saidour order would be ready at 6:44, then it changed to 7. We got there at 7 to pick up our food and I have never been morefrustrated and disgusted by a restaurant. Customers that had arrived to pick up before us were waiting on their food still,there was food on the counter that the workers couldn?t even figure out who it belonged to, workers were picking up food barehanded, no hair nets in the back, dirty restaurant. We waited for 20 minutes after arriving before giving up, since the peoplethat arrived before us were clearly not getting their food either. This restaurant gives KFC a bad name because after I googledit to find the number to call, I realized all the horrible reviews. Also, I should note that I called corporate, all my info wastaken and I was being connected to the refund department?waited on hold 20 minutes before it rang and kept asking me for mymailbox password?? I called back and again was being transferred to the refund department, waited on hold for 15 minutes beforeit rang and asked me if I knew the extension of who I wanted to speak with. So Frustrating and disappointing!!! Read more
Overpriced. I only eat here because it's 2min from my house that's it. If I could give this place a negative star I would. Lobby... never open store closes early. At one point some guy was literally living in the store. May as well close the Burleson locationthey suck! All the positive reviews gotta be fake! Read more
These negative reviews are on point and it's sad to say as I love KFC. Stopped in to get a family 16 piece meal for a team meal... only to get back and find old, burned, falling apart, chicken crammed in the bucket. The coleslaw was spoiled and sour, the Mac&cheese was undercooked and lumpy, the mashed potatoes were bitter. Literally threw out $45 of food and found something else asthere was no way I'd EVER serve this crud to anyone. This place should be checked out by a health inspector due to No gloves, nohair/beard nets and handling of food with bare hands. Very disappointed. Read more
I ordered and paid for a 3 piece white meat chicken meal.....and got 2 pieces and this is one of them. I also paid $.35 for the... itty bitty jalapeno. I'm done with this KFC. I'll stop back by in a couple of years to see if the quality gets better. Takecare. After eating the chicken, I had to lower my rating. If I had a pig, i wouldn't feed it that slop. Read more
Ordered a chicken sandwich. They said it would be 7 - 10 minutes. Went to the car and they brought it to me in about 3 minutes.... When we got it home we realized that they slapped 2 little chicken tenders on a dried out bun and called it a chicken sandwich.I took it back and complained and they said that's what they do when they run out of breast filets. I bought another today. Thekid at the register got the amount wrong 3 times and had to have someone else help him. The picture is the one made from tenderson the left and the real sandwich on the right. This is the worst run KFC I have ever been too. Read more