Reviews for Donatos Pizza in Burlington, KY
I got a delivery today. One of the pizzas I ordered didn?t have all the toppings that I requested, but I was charged for them.... When called couldn?t get through to anyone. Disappointed with such a careless service. Read more
I usually eat here about once a week. I order online and it's always ready by the time I get there, and still hot.
Long wait for food and it wasn?t ready when I got there an hour after purchase. Really good to eat though.
New store hours are apparently at 10pm instead of 11 yet the only thing saying that is a piece of paper taped to the window... because it clearly says 11pm on Google and their own website. I placed an online order and everything just to go try to pick itup and I'm told by the girl there that they canceled my order. Read more
I'm so upset!!!!!! We're sitting at 40 min past estimated delivery time! They won't answer and we already paid for the pizza!... Never again!!!!!!! ???? Update: delivered 57 min past estimated delivery time, with no update or call from the driver. Pizzawas cold! Read more
Dining room was not open and there was not one sign indicating that. We were not interested in eating pizza in our car so we... left. While deciding where else to go, we witnessed several more people try the door also. The drive through was open. Normallywe like eating here, but even a handwritten sign would have been more courteous than just locking the door and assuming peoplewould use the drive through. Read more
Might have been kitchen bias towards the gluten free or the onions were forgotten the first bake and they were added with a... couple minute toast in the oven. Completion time was 10 min later than what was said in the email. Need to drop the price tomeet the quality. Reg crust pizza was not missing pieces when the box was opened. Read more
Large pepperoni pizza was very good. Great thin crust with lots of pepperonis.