Reviews for Dairy Queen Grill & Chill in Burlington, ON

The burger made my kiddo sick... shes now on day 7 of puking and likely has ecoli or salmonella or something. Not impressed. I... know these things dont happen on purpose, but better precautions need to take place. Everyone else in the fam who ate burgersalso felt unwell but it luckily went away. Family that had the chicken were luckily all fine. Read more

Took family to DQ cuz got coupons and as we walked in it smells like dirty toilet water and it was so hot in restaurant. The... have cash register?s that look like from the 1980s and I guess they don?t work cuz the employees were hand writing on paper.Food was cold and fries cold and blah. The owner might want to close up shop or start caring about standards Read more

Absolutely BRUTAL customer service. The girl working the window tonight (Monday at 8:40 pm) didn?t say a single word to us as we... came to the window. She made it clearly known she was annoyed through facial expressions that we paid with both a coupon andcash, as she greeted us by shoving the machine right into our window to pay - which we didn?t need. I paid premium price ($11for two small blizzards W/ a coupon) without even being said hi to. I honestly hate to complain, but this was really bad. Read more

It pains me to write this review because I love DQ so much. But my 3-year-old had to be admitted to the hospital due to severe... food poisoning from eating a fruity blast dipped cone at this location. He threw up over 12 times about 6 hours after eating theice cream cone - that was the only thing he ate differently from the rest of our family. He became so dehydrated we had to rushhim to the ER the next day. Suffice it to say, we will never go to this dirty DQ again. Read more

Visiting this dairy queen since past 3 years. Had the best treats and food. The blizzards were top notch with adequate toppings.... The staff was very friendly and courteous. The food offered was always fresh and delicious. Love this place, would 100%recommend this location for your next desser treat. Read more

I've been to may DQ locations.... and I love it. But... this is the worst out of all. These guys are downgrading the fame of... DQ. The Walnuts in the Blizard are completely rotten. And the standards of DQ are not at all followed. Read more

The ice cream was good. But this location needs to pay more attention to clean the machines and surfaces. They were not... particularly busy when we went so it is a nice extra touch to keep stuff cleaner. Read more

Ordered a custom blizzard cake for my hubbys birthday on may 4, 2022, they followed directions perfectly, most delicious cake... ever ty! Read more