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Reviews for Taco Bell in Burlington, WI

Hol B 1 year ago
2

We visited the drive through at 5:57pm and there were 9 cars ahead of us. It took 22 minutes to arrive at the order kiosk. We... placed our order efficiently and the person taking the order was pleasant and thorough. When we placed our order there were 5cars ahead of us with orders already placed. We received our full order and correctly prepared (we did get an extra taco but Iam not complaining ????) at 6:48pm almost an hour later. I was hoping that the wait would at least warrant the idea thateverything would be hot and fresh but we began to eat the fries before driving away and unfortunately they were cold but thecheese sauce was screaming hot so I guess it balanced it out ???????. I did still worry about time/temperature abuse but I wassuper hungry. I also requested a receipt because one was not given with the return of my card nor was I asked if I wanted it andwhen I looked at the receipt that was given to me it actually wasn?t even the receipt of my order but possibly another car inline. The receipt is not a huge deal but I like to have it in case I have to dispute a charge or prove I didn?t receive theproduct I paid for. In this case, I really wanted to fill out the survey so your company can be informed of the 49 minuteexperience we had in this drive through. I chose not to express my feelings to the workers because I feel they are trying theirbest and actually had great attitudes. My hope is your company will take this information and consider operating adjustments tocreate more efficiency for your loyal customers and some sort of relief to your loyal team members. Best of luck to yourlocation, we love those cravings boxes for a quick pick up but we will be choosing better quality family owned options now thatyour location gave me the realization that food that is bad for me is going to take as long to receive as food from a mom/popthat is good for my body and beneficial to my community. Read more

dan blink 1 year ago
3

The food was typical Taco Bell, fine. They were very slow to fill orders though. They appeared under staffed.

Adam Lay 1 year ago
1

This place is trash. Incompetent employees. I wouldn't order from here or waste my time again with this taco bell. I use the... (Taco Bell App) and they cancel my order. They never have anything that's on the app at this location. Poor management skill. Read more

A A 1 year ago
1

Worst f*@king location I have ever been! Do not go here if you want your order done right and not waiting 30 minutes. So livid I... had to wait for a f*@ked up order, I paid for, there was no point taking my hanger on poor staff. Staff might be nice, dine inarea might be clean, but the lack of attention to food service made me further sick to my stomach. Walked over to Aldi'sinstead to curb my appetite. Should have started there to begin with, Aldi's. Read more

Briona Urban 1 year ago
1

We did not get half our order and a ton of teenagers specifically Ryan, will not give us our compensation. They also blocked our... number and would not take us seriously. They blocked us temporarily from the door dash app. Read more

Jim Dakota 1 year ago
3

It was 90 degrees outside that day we were there . We were there about 1.30 . We decided to dine in . Wat a mistake it was .... There was no air-conditioning on . Me and my wife had Sweat dripping off of us. We will never go back to the one in Burlingtonin a hot summer day. That's why I gave them a 3 star . Read more

Lynn Hostetler 1 year ago
1

3rd visit and mistakes every visit. Charged separately instead of combos $6.78 in over charges, ask for hard shell get soft, ask... for s.cream get charged an don't receive, ask for regular Pepsi get diet. Manger on duty was rude, wouldn't let me speak, talkedover me and then hung up and ignored complaints, and I shouldn't be surprised with the incompetence & condescending attitude ofher staff....Go to taco moms in Burlington. Read more

Aloha Girl 2 years ago
1

people here are rude and do not care about customer service. Like what kind of taco is this LMAO. Also the dark woman (heavier... set) is very very rude. I asked for hot sauce at the window because they never asked me and she goes ?make sure you ask whenyou?re ordering next time? fire her. She?s so rude Read more