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Reviews for Capri Express - To Go & Catering in Burr Ridge, IL

Olga 1 year ago
2

Salad gone bad, pasta and calamari so greasy it was inedible? obviously not a lot of effort given when preparing our food

Chris Mamolella 1 year ago
5

Great Fettuccine Alfredo & Chicken Genovese. Delicious! This restaurant cares about their quality. I highly recommend this... place - you will enjoy their food & customer service. Read more

Laura Saffar 1 year ago
5

The food here is amazing. 1st time ordering and were not disappointed! The staff is so friendly. Our order was delivered hot,... fresh, and right on time. Will definitely make a stop here often!! Read more

Margie Garcia 1 year ago
5

Great food and service;outdoor dining available as well. Reservations are highly recommended as this place gets packed but it's... due to all the great food. We have tried several items on the menu over time, as this is one of our favorite places to goto-never had an item that would disappoint. The service is fantastic with the staff being friendly and attentive. Only downsidethey might run out of our favorite item if it's a special! Read more

Kim Bohmann 1 year ago
4

Stopped by for quick dinner after a flight cancellation. Staff was so friendly and accommodating (offered to go buy a bag of... ice for our drinks), which was refreshing after our airport experience. The food came in large portions, was served to usquickly and it was hot. Ended up being a great choice for dinner. Read more

BB VO 2 years ago
1

ETA was 20min... took over an hr! No requests were followed. The pasta missed almost all ingredients (no prosciutto, mushrooms,... plus paid xtra to add chicken); and worse yet- it was inedible! The tortellini was overcooked & mushy, drowning in goopy Alfredosauce. With this, I also requested soup & received a choppy old salad. The pizza was bad as well- not thin... doughy, andextremely salty (had only sausage, but it tasted like they threw salt across the top!) Plus, was not as requested (pie cut, welldone, etc). Lastly, the sides were less than favorable. Although the arancini was nice & crispy, there was less than a teaspoonof filling, and both this & the side meatballs came in/with a watery, bland marinara sauce. This is the 2nd time we tried the'XPress" version of Capri, and both were fails. I can't even complain direct through DD, so let's see if I can speak to or hearfrom a manager. (Note- the 1st time [a few failed pasta/entree orders], the manager offered a *credit,* but never used it sinceCOVID hit. Wonder if I'm still on that "credit list! " [??]) I'd like a refund at this point- can't trust to order again from"XPress!" Read more

Cynthia Thayer 2 years ago
3

After years of excellent orders Capri has lost it. We ordered dinner for 6 tonight (Sunday Aug 2, 2021), $232.11 which is no... small expense. The lettuce in the salads was about 30% bad which was disgusting. The cod we ordered was so over cooked it wasbeyond rubber, it was just awful and had to be thrown away entirely. My eldest son is a culinary major and he thinks they usedfrozen cod, did not defrost it properly, and then (over)cooked it. The pork chops were also WAY over cooked, terribly, terriblydry. The artichokes were not breaded, there were about 6 artichoke quarters buried in a mountain of breading?!?! Totally gross. We won?t be ordering from here anymore which is a pity because it used to be a family favorite. I do not recommend thisrestaurant at all anymore. Find a different Italian restaurant! Updated on Monday, August 2, 2021. The owner's nephew, Philip,made a point to reach out after his uncle read the above review. While the above review of yesterday's meal is what it is, itsays something positive about them that they reached out personally. I hope what it says is that they care about the quality oftheir food still, and not just about bad reviews on Google. They have called me twice now to make sure I edit this review. Ihave changed it from 1 to 3 stars accordingly. The meal was still terrible. Philip expressed to me today that he has checkedwith the kitchen staff on all of our meal issues and assured me that this was an isolated incident that will not be repeated. He communicated they would credit us for the fish we could not even eat because it was so bad, $25.95 They also offered adiscount on our next order. I am honestly hesitant to order from here again due to the fact that it wasn't simply 1 dish thatwas inedible, all but one of the meals received had major issues plus sending 6 side salads, 2 of which contained lettuce thatwas literally rotten, is just a sign of poor restaurant quality control. My chef son has worke Read more

Verica Velinova 5 years ago
1

Do not ever order from this place and expect the quality from Capri restaurant . I ordered the steak salad (that I have already... tried in the restaurant), the steak was old and chewy and not even similar to the one in the restaurant , there was no parmesan,no carrots, the tomatoes were floury and the whole salad was filled with the pepperoncini instead of other ingredients . It wasnot fresh and tasty at all. The other order was the seafood platter which was also tasteless and burned . At least the pricesshould not be the same since you order way less quality food than the restaurant . Read more