Reviews for McDonald's in Burtonsville, MD
This is what I guess you would consider an old school McDonald's these days where you actually talk to the drive-through speaker... and then pick up your food from a window as compared to these new ones where there's people walking around with tablets andbasically just slowing everything down... Read more
The restaurant gets worse every time I go there. Employees stand with there backs to the counter ignoring customers. Table are... dirty trash overflowing, soda machine area cluttered with trash, no cup lids. It doesn't appear to be understaffed, it seems thestaff is more intent on servicing the drive-in ignoring everything else. Read more
Poor customer service , i repeated myself at least 5 times that?s I wanted a plain mc chicken , I received my food and they had... mayo and lettuce . I come back inside to replace my food and the manager was being rude I tell her what?s wrong she says ? Idon?t know ? with a attitude and leave , I stand there for 5 minutes and she doesn?t come back . She was rude and needs to befired . I didn?t get my food replaced . Read more
If the line has more than 10 cars I recommend leaving the drive-thru and going somewhere else they messed my order up pretty bad... and wasting my time in line. I don't believe they have the manpower to handle the volume of people. Read more
I had the best experience here yesterday evening in the drive thru. My order was perfect but what really made it special was... the great customer service. The gentleman at the first window was so cordial. It was a real treat. Read more
Bought a spicy chicken deluxe meal, and the chicken patty was like 40% fat that was stringy and pulled the sandwich apart when... trying to eat it. Couldn't even finish the sandwich just threw it away, a waste of money. Read more
Just purchased a double burger with cheese through the drive through. When I came home it was missing the bottom bun. What... insanity is that? Was there a bun shortage? Or was it an healthy option burger: less calories Read more
I only been here through drive thru and service is pretty neat. Sometimes there is no 20 piece chicken nuggets for some reason... so you have to buy two 10 piece nuggets. Read more