Reviews for Jet's Pizza in Byron Center, MI
once upon a time, I had a customer service issue here that prompted me to write a low star review? however, I have since had an... outstanding customer service experience here? so while they had earned a low review, it?s credit where credit is due when theydemonstrate high quality service that is more valuable than the food they serve Read more
Always tastes great even with the frequent turnover in personnel that all food services experience.
The worst pizza and service you will find anywhere. Kids "running the show" have zero customer service and food service.... Children literally running the store. Read more
This location is consistent their quality and great customer service. There was an issue with a printer and somehow my order was... not received. They offered to make it right, no questions asked. Very appreciated if good customer service! Will definitelycontinue to order from this location. Read more
Each time we place an on- line order we end up waiting an additional 10-15 minutes past the time we were told to pickup. The... employees have no customer service skills & have no concern that they are behind schedule. It?s to bad good pizza & wings but Imay take my business elsewhere. Read more
$13 for an extremely small gluten free pizza. Then I ordered a side salad for $9 and the green peppers and black olives on it... were so slimy it made the whole top of the lettuce and cheese slimy. Had to throw all of the toppings and half of the salad out.Hoping I don?t get sick. Would not recommend this jets. Read more
Placed an online order and when I arrived, they couldn't find it. Turns out, they did receive but I had put a pick up time... erroneously for an hour later. An employee (manager?) quickly addressed and identified the issue and offered to immediately havethem prepared. Less than 15 minutes later, I was on my way! Great service, thanks! Second, I tried the califlower crust as I'mon a low carb way of eating. Only comes in small size and was VERY good. We've always had great pizzas from Jets, great serviceand overall great experience. Read more
Great square pizza, and antipasto salad.Good service.