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Reviews for A&W Canada in Calgary, AB

Leo 2 years ago
1

Waited for 10 minutes for my 2 orders of onion ring and when I got to my work I found that the two orders of my onion rings were... all burnt and the lady who?s getting the order is VERY RUDE, no customer service at all. Read more

Andrew Yan 4 years ago
1

This is amazing, somehow this A&W restaurant managed to make burgers taste different from A&W franchises. I walk an extra... block to go to a different A&W restaurant. Read more

Kristi-Lea R. 4 years ago
1

They haven?t had iced tea for months. The bottled water isn?t chilled, and mine was actually WARM today. The person taking my... order wasn?t wearing deodorant. Fries were out in the take out bag upside down, even though I said my order was to stay. Nevergiving this store my business again. Waking over to the one at BP from now on. Read more

Samantha Lavigne 5 years ago
1

Not only 1 time but every time I go here they mess up my order. It feels like when I place my order I should just start saying... anything you want to give me because that's what I get. From as simple as wanting no tomatoes to getting the complete wrongorder. Worst A&W ever . Read more

ann chiu 5 years ago
1

Not sure why the tall Indian front end staff is still working here when all the regular customers know how rude and doesn't... know how to provide any good customer service. How can she be some stingy over ketchups when she doesn't even have to pay forthe costs of it. I asked for a few more and her answer is I put a lot already. Checked the bag and there were only 2, is thata lot. Or when she answers you if you ask what is on a burger, she answers like I should know what's on it. There are daysthat even if I'm craving for an A&W food and she's the one upfront, I'll just forgo buying one. AVOID going there at all costwhen she is upfront. Other staff on the other hand are awesome!!! They answer questions without rushing and gives youoptions. A&W wake up and see that this lady has been giving your name a bad reputation. Would you rather have your nametarnished than let go of this lady? Read more

me me 5 years ago
1

These people running the joint are such garbage. 0 customer service and they keep messing peoples orders up, including mine. I... understand if there are a few mistakes, but this is nonsense. STAY AWAY FROM THIS A&W. Read more

Trevor84C 6 years ago
1

I love the food, but the lady who is at the front counter is extremely rude each and every time. I ask for ketchup and she says... there's already too much in the bag. So 2 ketchup is already too much? Then I am in the middle of making my order, and shekeeps interrupting me. I say no pickle, no onion, she says to me you should of told me that before you made your order. Justmakes no sense why these type of people are in these positions. I'm not talking race either, i'm talking people who hate theirjob so much they are incredibly rude to each and every customer they serve? Read more

Brittany Hollingsworth 6 years ago
2

I'm a regular customer and there is this one tall indian lady who is always super rude... She tends to not look at you when she... isn't serving you yet, like she doesn't acknowledge your existence until she shouts 'next', if for example you accidentallyshort change... she will look at you like you are scum and then show you the change you gave her like you are some kind of dogthat did something wrong. I literally have no idea why she still works there and why she is in a customer service industry sinceshe obviously hates her job. All of the other staff members of that A&W are really nice though. Read more