Reviews for Dunkin' in Cambridge, MA
Dunkin employees are extremely rude and unprofessional. I?ve been here multiple times and it?s been the same. The employees are... unprofessional constantly yelling and giving attitude. The two women here seem angry and seem annoyed when customers are askingfor help. Don?t come here if you want to be yelled at. Read more
You can?t use the bathroom unless you make a purchase and after when you do and try to use the bathroom they will till you it?s... out of service eventhough you made a purchase. Also their service is as bad as hearing Elon speak when you get what you orderedthey?ll yell it out to you even if your 8ft away from them Read more
I was not pleased with the staff of this DD at all. I thought the staff was rude and acted like they didn't care about the... customers at all. The ladies that took my order was paying attention to something else the entire time. Not friendly at all. Butthey did make a good sandwich and coffee for what it's worth. Read more
I come in almost every morning and staff is quick and efficient, rush or no rush. I don't even bother ordering ahead on the app... because they are always so fast. I can tell they have great management behind the scenes. Read more
As someone who worked at Dunkin for 5 years and has struggled to find one that lives up to my expectations for the last 10, the... quality of service here is top notch. Fast and friendly employees who want to ensure they have your order correct! Read more
Super slow Asked for light ice and they filled half the cup with ice Asked for extra caramel and they charged 10¢. Lol. Like... really? Guess they're stingy near the city Read more
The worst Dunkin I?ve ever been to. Ever since the new manager has taken over this place has gone from being great to remarkably... terrible. When being checked out the manager will not say a word, so you?re left wondering weather or not she even heard you.Then she will half heartedly cobble together a sandwich, most likely the wrong one, and shove them in a bag and hang it in frontof your face. DO NOT COME HERE Read more
Simple order. One medium hot coffee. "Just a little cream, almost none." I have to be specific like that because they'll put 4... pumps if you ask for one. It's more work for themselves to do it wrong. Please listen to customers. They do everyone's order"extra extra." Read more